We are seeking a detail-oriented, digitally focused, collaborative marketing associate who excels in relationship building and customer service as a Digital Account Coordinator in our Manchester, NH office for our Retail Groups division. In this client-facing position you are responsible for day-to-day account management of organic and paid digital marketing and coordination of content creation across a wide scope of platforms such as store websites and social media sites. This role will conduct monthly meetings with client members to develop a digital strategy designed to attract customers and drive organic and paid traffic to our individual member store websites through optimized web content and paid campaigns. You will work collaboratively within a cross-functional fun and creative team and communicate effectively with our Retail Group members.
In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays.
Our Digital Account Coordinator will:
- Support and enhance the digital presence for Retail Group members through in-bound marketing tactics designed to attract, engage, and convert more customers.
- Conduct calls to review the members’ content strategy and website metrics. Plan content schedules for member websites and Google Business Profile, including but not limited to, monthly updates to content.
- Field and facilitate members’ in-bound marketing requests.
- Collaborate with internal teams using project management software to schedule, review and monitor progress of content and task deliverables for member accounts.
- Partner with the Content & Social team to coordinate the creation of custom social media and Google Business Profile posts that capture the target audience’s attention and influences action; ensuring consistent quality, voice, messaging and brand adherence.
- Collaborate with internal digital experts to measure, track, and quantify digital both organic and paid digital strategies.
Do our requirements match YOUR background?
- Bachelor’s Degree in Communications, Marketing or Journalism or equivalent experience plus a minimum of 1-3 years of experience in marketing or account management.
- Skilled in discussing broad or complex concepts and simplifying them into clear, concise, strategic messaging for easy consumption by target audiences across various formats and channels.
- Experience with CMS platforms (like WordPress), Google Analytics and HTML is a plus.
- Excellent verbal, written, and interpersonal communication skills.
- Personal computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint, Access and Outlook).
How we take care of YOU:
- Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.
- We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members!
- We recognize YOU for your accomplishments and contributions through development, growth and compensation!
- We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.
Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
#LI-HYBRID #ZR
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What We Do
CCA Global Partners' cooperative business model has a proven track record of empowering thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation. Our mission is to empower entrepreneurs and independent business owners by providing the scale, resources and innovation that create sustainability, growth and effective competition in today’s evolving marketplace.
More than 2,800 locations in North America and abroad benefit from CCA's leadership through its 14 different businesses which include: Carpet One Floor & Home®, Flooring America®/Flooring Canada®, The Floor Trader®, ProSource Wholesale®, International Design Guild, FEI Group, Lighting One®, savings4members™, The Bike Cooperative®, CCA Sports Retail Services, CCA For Social Good, Innovia Co-op and Lionsbridge Contractor Group.
CCA members and franchisees are engaged in: flooring, lighting products, biking, nonprofit and more.
By providing access to innovative products, systems and services, CCA gives independent businesses a competitive edge while allowing them to maintain their identities. Our continuously evolving business model offers independently-owned businesses an array of tools to maximize operational efficiencies and achieve success.
CCA’s goal is to create a mutually rewarding bond between the company and community, whereby our growth generates social development and enhances the lives of customers and entrepreneurs around the world.
