Digital Account Coordinator

At CCA Global Partners, we're dedicated to building a better world by uniting family-owned businesses across North America. Our mission is to strengthen these businesses into formidable independent competitors, keeping the American Dream alive and thriving. By focusing on people, communities, and independence, we're making a real impact on Main Street businesses across the continent. Ready to be part of our journey?
Join our dynamic team as a Digital Account Coordinator in Manchester, NH for our Retail Groups Division and enjoy a role that combines flexibility and opportunity. We offer a hybrid work schedule with the option to work remotely on Mondays and Fridays and collaborate in the office from Tuesdays through Thursdays. We are seeking a detail-oriented, digitally focused, collaborative marketing associate who excels in relationship building and customer service. In this client-facing position you are responsible for day-to-day account management of organic and paid digital marketing and coordination of content creation across a wide scope of platforms such as store websites and social media sites. This role will conduct monthly meetings with client members to develop a digital strategy designed to attract customers and drive organic and paid traffic to our individual member store microsites through optimized web content and paid campaigns. You will work collaboratively within a cross-functional fun and creative team and communicate effectively with our Retail Group members.
In this role, you will:

• Support and enhance the digital presence for Retail Group members through in-bound marketing tactics designed to attract, engage, and convert more customers.
• Conduct monthly calls to review the members’ content strategy and website metrics. Plan content schedules for member store microsites and Google My Business, including but not limited to, monthly updates to content.
• Field and facilitate members’ in-bound marketing requests.
• Collaborate with internal teams using project management software to schedule, review and monitor progress of content and task deliverables for member accounts.
• Partner with the Content & Social team to coordinate the creation of custom social media and Google My Business posts that capture the target audience’s attention and influences action; ensuring consistent quality, voice, messaging and brand adherence.
• Collaborate with internal digital experts to measure, track, and quantify digital both organic and paid digital strategies.

Are you a match? We’re looking for someone with:

• Bachelor’s Degree in Communications, Marketing or Journalism or equivalent experience plus a minimum of 1-3 years of experience in marketing or account management.
• Skilled in discussing broad or complex concepts and simplifying them into clear, concise, strategic messaging for easy consumption by target audiences across various formats and channels.
• Experience with CMS platforms (like WordPress), Google Analytics and HTML is a plus.
• Excellent verbal, written, and interpersonal communication skills.
• Personal computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint, Access and Outlook).

How We Take Care of You:

• Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.
• We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members!
• We recognize YOU for your accomplishments and contributions through development, growth and compensation!
• We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.

What Makes Us Special? CCA Global Partners is a leading cooperative business model, empowering thousands of entrepreneurs to succeed despite widespread industry consolidation. Our mission is to provide the scale, resources, and innovation that drive sustainability, growth, and effective competition in today’s evolving marketplace.
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.
Ready to make a difference? Say YES, and we’ll say WELCOME HOME!