DIFM Marketing Admin (Remote)

We help Financial Professionals build and grow their business in a variety of different ways.  With over 40,000 clients benefiting from our innovative solutions, we are dedicated to transforming their marketing efforts into growth engines. FMG is the leading all-in-one digital marketing platform empowering financial advisors, insurance agents, and enterprises with scalable and compliant marketing solutions designed to drive organic growth. 

Consistently ranked #1 in market share and customer satisfaction in the T3 Software Survey Report, FMG helps clients stay ahead of evolving trends and effectively implement marketing best practices. Through an intuitive, centralized platform, FMG enables users to efficiently manage websites, email, texting, social media, events, blogs, videos, and more—all in one place.

At FMG, we have crafted an extraordinary work environment that perfectly balances hard work with an incredible team spirit. Since our inception over a decade ago, we've grown into a thriving community of 450+ dedicated employees spread across the globe. Our fast-paced, results-driven culture is matched by our commitment to maintaining a healthy work/life balance, ensuring that our team members feel fulfilled both personally and professionally.

Collaboration and open, thoughtful communication are at the heart of what we do. Our mission is to invest in motivated, successful individuals, supporting them as they excel both inside and outside of the workplace.

We're building a winning team of A+ players, and we invite you to be a part of this amazing journey. At FMG, you'll find an environment that champions growth, celebrates achievements, and fosters a sense of belonging. Join us, and let's create something extraordinary together!

At FMG, we’re serious about being an awesome place to work! We’ve earned the USA Top Workplace award four years running now, and we’re always looking for ways to keep things great—like regularly checking in on our benefits and pay to make sure you’re getting a truly competitive package.

• Enjoy a generous paid holiday schedule, including a full week off for our Winter Holiday Shutdown.
• Our comprehensive paid time off policies cover vacation, sick days, parental leave, and bereavement leave.
• Our robust insurance plan includes:
  • Medical with $0 co-pay Telehealth plan 
  • Dental
  • Vision
  • Health Savings Account (HSA) with generous employer contributions
  • Flexible Spending Accounts (FSA)
  • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
  • Company-paid Short & Long Term Disability coverage
  • Company-paid Employee Assistance Program (EAP)
• Matching 401(k) with immediate full vesting
• On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
• Internet & Gym Reimbursement!
• We’ll provide you with the work computer equipment you need to set you up for success!
• Our Employee Events Committee and managers are always planning a mix of fun in-person and virtual events to keep us all connected—plus we also love to throw in some FMG swag, so you can show off your company spirit in style!

The DIFM Marketing Admin (MAD) is an essential part of FMG’s Concierge Services team, supporting advisors who rely on FMG to execute their marketing for them. This role sits behind the scenes — building and publishing content, keeping calendars running on time, solving client problems, and making sure every DIFM member’s digital presence stays polished and consistent.

MADs work alongside DIFM Concierges to handle the operational side of marketing execution: website edits, content scheduling, calendar coordination, and real-time client support. The work is detail-oriented, deadline-driven, and deeply tied to client outcomes. Getting it right every month, across dozens of clients, requires someone who is organized, proactive, and takes real ownership of the work they touch.

The right person for this role is resourceful, tech-savvy, and genuinely energized by finding smarter ways to get things done. You don’t wait to be told there’s a better approach — you find it.

We are looking for people who already use AI in their daily lives and are excited about what it can do. Whether that is drafting faster, researching smarter, or just finding a better way to get something done, that instinct translates directly to this role. At work, AI tools will be a regular part of your day, with clear guidance from leadership on how and where to apply them.

Beyond the day-to-day, we want people who stay curious. If you spot a way AI could make something faster, easier, or better for clients, say so. That kind of thinking is exactly what FMG is building toward, and the people closest to the work are often the first to see where the opportunities are.
You’re the kind of person who gets things done quietly and well. You take ownership of your work, ask good questions when you need to, and don’t need a lot of hand-holding to stay on track. You care about the client experience, and it shows.

• Schedule monthly marketing calendars for DIFM clients — blogs, emails, and social media posts — on time, every month.
• Schedule custom blogs, emails, and social media posts as requested.
• Schedule social assist posts on a weekly cadence.
• Assist with calendar execution and coordination alongside the broader Concierge team.

• Complete website edits on behalf of DIFM clients.
• Coordinate with developers on more complex website changes.

• Provide timely, helpful support to clients through live chat.
• Address questions related to products, services, and general company information.
• Escalate complex issues to the right people quickly and cleanly.

• All other duties as assigned.
• Access to a private & secure workspace, free from distractions
• Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
• An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)

• Experience in a client-facing or marketing operations role, preferably in a SaaS or digital services environment.
• Familiarity with content scheduling, website management, or digital marketing workflows.
• Comfortable picking up new tools and technology quickly — you don’t need everything handed to you.
• Experience with HubSpot preferred but not required.
• Excellent written and verbal communication skills.
• A proactive problem-solver with strong critical thinking skills — you dig for the right answer and ask for help when you need it.
• Quick learner who adapts easily to changing environments and new tools.
• Able to work independently and collaboratively depending on what the moment calls for.
• A true passion for exceptional client service — you actively look for ways to make every interaction positive and memorable.
• Listens carefully and works collaboratively to help anyone who needs it.
• Caring, positive, and adaptable — you stay supportive even when things get stressful.
• A self-directed learner who takes initiative.
• Proficiency in English (speaking, understanding, reading, and writing) required.

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to inclusion in our employees, services, and products, as well as in the communities in which we live and work. 

We are proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information.  If you require accommodation to complete the application or interview process, please contact [email protected].

You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/