At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job DescriptionNorthwestern Medicine Location: Marianjoy Hospital, Wheaton
Hours: 4:00 pm-8:00 pm
Guaranteed 32 hours per pay period, 4 shifts per week
Expected to work every other weekend and rotating holidays (will work about 3 holidays/year)
*Not a benefits eligible position.
The Rep Diet Office reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
We are seeking a customer-focused individual with strong interpersonal and computer skills. This role requires answering incoming calls, communicating effectively with patients and family members regarding dietary and menu requests, and accurately updating meal selections using computerized systems.
Responsibilities:
Processes diet orders, discharges, transfers, admits, nutrition notes, menus and patient preferences correctly.
Assures BHS and 1N menus are correct and all patients have a meal ordered.
Fills out, enters and prints all paperwork in a timely, organized and complete manner - nourishment labels, Patient List with Notes, Unables, Missed Meals Report, menu entry menus and supplement and floorstock charges.
Demonstrates an ability to be flexible, organized and function under stressful situations.
Required:
High School Diploma or GED equivalent
Basic computer knowledge
Food Handler Certification within 180 days of hire
Preferred:
- Six months experience
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Skills Required
- High school diploma or GED equivalent
- Basic computer knowledge
- Food Handler Certification within 180 days of hire
- Six months of experience
Northwestern Medicine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northwestern Medicine and has not been reviewed or approved by Northwestern Medicine.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options, alongside a no‑cost EAP and wellness resources. Employer‑paid short‑ and long‑term disability further strengthens protection during illness or injury.
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Parental & Family Support — Paid parental and maternity leave at full base pay is available for eligible employees, supporting bonding time. Onsite childcare at select campuses and family‑oriented resources add practical support.
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Retirement Support — The retirement plan features an employer match after a service period, supporting long‑term savings. Basic life and AD&D coverage at no cost enhance financial security for families.
Northwestern Medicine Insights
What We Do
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of healthcare. It encompasses the research, teaching, and patient care activities of the academic medical center.








