[DID] Senior Product Specialist

Posted 12 Hours Ago
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South Jakarta City, Jakarta
In-Office
Senior level
Information Technology • Consulting
The Role
The Senior Product Specialist will manage DANA's Account Lifecycle features, analyze user behavior, mentor junior staff, and collaborate with teams for product success.
Summary Generated by Built In

About DANA

DANA is a leading Indonesian digital wallet platform committed to making every transaction simple, secure, and accessible. As a homegrown fintech company, we serve millions across Indonesia with cashless solutions—from payments and transfers to investments. We aim to build a trusted and inclusive financial ecosystem, driven by innovation, collaboration, and continuous learning.

Join us and be part of Indonesia’s digital transformation journey!

📌 What We’re Looking For: Senior Product Specialist

We’re looking for a strategic and hands-on Senior Product Specialist to join our Product team and take ownership of DANA’s Account Lifecycle features—covering registration, login, dormant, and account deletion. You will play a key role in shaping seamless, secure, and compliant user account experiences that support millions of users across Indonesia.

What You Will Do:

  • Manage the full product lifecycle of Account Lifecycle features like Onboarding Experience, Account Modification, and deactivated account from discovery to release and continuous monitoring.
  • Analyze user behavior, pain points, and market trends to identify product improvement opportunities and innovative solutions.
  • Mentor and guide junior product managers, fostering skill growth and cross-functional collaboration.
  • Write clear and comprehensive Product Requirement Documents (PRDs), user stories, and acceptance criteria.
  • Collaborate with design and engineering teams to create intuitive, secure, and scalable user experiences.
  • Work closely with business, legal, and compliance, and any other departments/teams to ensure accuracy, alignment, and regulatory compliance.
  • Monitor product performance using data and user feedback; identify and prioritize optimizations based on insights.
  • Support go-to-market (GTM) activities by collaborating with marketing, customer service, and operations teams for smooth product rollouts.
  • Actively participate in agile ceremonies, including sprint planning, reviews, and retrospectives.

What You Will Need:

  • Minimum 5 years of experience in Product Management, Business Analysis, Project Management, or related fields (internship experience counts!).
  • Proven experience managing or mentoring junior team members is a strong plus.
  • Based in Jakarta (office presence required).
  • Strong analytical and problem-solving skills; comfortable with data analysis, user research, and A/B testing.
  • Excellent communication and stakeholder management skills — able to collaborate effectively with engineers, designers, and business teams.
  • Proactive, curious, and adaptable, with a growth mindset and comfort working in a fast-paced environment.

🎯 Ready to Apply?

If you're passionate about innovation and eager to make an impact, we’d love to hear from you. Apply now and grow with us at DANA.

Top Skills

A/B Testing
Data Analysis
User Research
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The Company
Jakarta , South Jakarta
1,822 Employees
Year Founded: 2018

What We Do

BukanDompetBiasa

DANA is a TechFin company that aims to bring in inclusive financial services to empower people for a better living. We aim to be one of the Pillar of Digital Economy in Indonesia by enabling the society to transact seamlessly. As a highly secured and scalable payment service platform to connect everyone based on world class technology, our goal is to provide Indonesia with a trustworthy and convenient mobile payment system to cater the needs of our customers, and sustainable profitable business for our stakeholders.

Join us and together we build Indonesia cashless society

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