Job Description
Performs a variety of registration and reception duties in support of outpatient access to diagnostic imaging center services.
Job Responsibility
1.Performs patient registration duties at time of appointment.
2.Greets patients and collects required demographic, insurance and referral information.
3.Enters data into department computer systems.
4.Obtains appropriate signatures on medical, legal and financial forms.
5.Verifies insurance coverage, referral and pre-certification information with third party carriers for scheduled appointment/procedure.
6.Provides patients with pertinent information related to appointment and benefits coverage/financial responsibility.
7.Directs patients to appropriate areas following registration.
8.Reviews patient registration records to ensure accuracy of demographic, insurance and financial information, as required.
9.Performs various receptionist duties and maintains reception area.
10.Responds to and resolves patient questions and issues, as needed. Informs management of complex registration issues, as needed.
11.Collects and distributes needed information, records and reports, as required.
12.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
•High School Diploma or equivalent, required.
•Previous customer service experience, required.
•Working knowledge of computer applications, required.
•Data entry skills (80 keystrokes per minute), required.
•Medical terminology knowledge, preferred.
•Ability to communicate effectively.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Skills Required
- High school diploma or equivalent
- Previous customer service experience
- Working knowledge of computer applications
- Data entry skills of 80 keystrokes per minute
- Ability to communicate effectively
- Knowledge of medical terminology
What We Do
Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?
