Description
PRIMARY FUNCTION/PURPOSE
The Diagnostician’s position provides direct and indirect client care hours in the Psychological Testing Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Psychological Testing Department
- Obtains direct client care hours through:
- Administering psychology tests.
- Obtains indirect client care hours through:
- Review every portion of analytical data including psychological testing scoring.
- Compile data and findings to draft the report.
- Assist in answering questions regarding psych testing.
- Scan in and/or save files including tests and reports to EHR and other software systems like Teams.
- Maintain and organize inventory and supplies of the psych testing department.
- Proactively communicate with the Clinical Supervisor any questions, problems, or concerns timely.
- Attend weekly department meetings and report any concerns or pertinent information.
- Support and participate in company and department initiatives, including client outreach and recalls.
- Other duties and projects assigned by leadership.
Requirements
GENERAL PROFESSIONAL DEVELOPMENT
- Functions effectively in response to workflow or ongoing direction by management.
- Ability to connect and build rapport with employees/clients/etc. in person or over the phone.
- Ability to work effectively with people of diverse cultures, ages, and economic backgrounds.
- Self-motivated and strong initiative.
- Strong problem-solving skills, good judgment, and attention to detail.
- Ability to multi-task and work cooperatively with others.
- Good attendance and punctuality.
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
- Must possess a high school diploma or General Educational Development (GED) certificate.
- Required: 6 months of healthcare or related experience.
- Preferred: Minimum of 2 years of experience in a medical office setting, healthcare, or related field.
LICENSES & CERTIFICATIONS
- Required: Valid state Driver’s License
- Preferred: Automobile insurance with reliable transportation
TECHNICAL SKILLS
- Competent use of computer systems and basic typing skills.
- Demonstrates necessary proficiency with healthcare electronic clinical systems, including EHR and scheduling systems in medical office settings.
- Proficient in clerical/administrative skills, including Microsoft Office suite and other general office software.
- Proficient with typical office equipment: Computer, Copier, telephone, Fax, credit card machine, scanner.
COMMUNICATIONS SKILLS
- Effective communication abilities to interact via phone, email, and/or in-person with all stakeholders.
- Ability to work well in a team environment.
- Being able to triage priorities, delegate tasks if needed, and reasonably handle conflict.
- A calm manner and patience when handling stressful situations.
- Preferred: Bilingual skills in English and Spanish language.
Skills Required
- High school diploma or GED certificate
- At least 6 months of healthcare or related experience
- Valid state driver's license
- At least 2 years of medical office, healthcare, or related experience
- Automobile insurance and reliable transportation
- Proficiency with healthcare electronic clinical systems, including EHR and scheduling systems
- Proficiency with Microsoft Office and general office software
- Basic computer and typing skills
- Bilingual English and Spanish skills
What We Do
InMindOut Emotional Wellness Center is a comprehensive mental health practice dedicated to inclusion and emotional well-being. Founded by Dr. Heather Ingram, the center provides a connected approach combining therapy, psychological testing, QEEG, biofeedback, and neurofeedback for individuals, couples, and families. Their inclusive, evidence-based care helps clients navigate challenges such as anxiety, depression, and trauma to achieve long-term emotional wellness and growth.
