Diagnostic Department Team Lead

“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Essential Duties:

We are seeking a highly motivated and results-driven Diagnostic Department Team Lead to join our team. In this pivotal role, you will be responsible for overseeing, training, and monitoring our dedicated team. The ideal candidate will possess a strong sense of urgency, exceptional analytical skills, and a passion for driving growth and efficiency within the diagnostic department.

Key Objectives:

As the Diagnostic Department Team Lead, your primary objective will be to take our diagnostic team/department to new heights. This department is a critical component of SuperCare Health's success, as it supports our growth, identifies opportunities for improvement, and ensures the maintenance of unbilled accounts.

Responsibilities:

• Overseeing and managing the diagnostic team, sales team, sales admin team, AR team, and operations team
• Holding all departments accountable for their contributions to the success of the diagnostic department
• Tracking and monitoring OPO and CapOx conversions submitted by referrals and RAEs
• Managing leads generated by the sales admin team, including tasks related to internal reporting, CPAP High AHI, pharmacy questionnaires, future service tech/clinical tasks, and POC leads
• Collaborating with the AR team to identify accounts requiring testing (e.g., OPO, CapOx, Oxyqual) and taking appropriate actions, such as Parachute pushbacks or pre-filling prescriptions
• Communicating directly with RAEs and physicians' offices to ensure seamless coordination and follow-up

Education and or Work Experience:

• Proven leadership experience with a track record of team management and motivation
• Strong analytical skills and the ability to make data-driven decisions
• Exceptional communication and interpersonal skills
• The ability to work collaboratively across departments to achieve common goals
• A sense of urgency and a results-oriented mindset
• Proficiency in Microsoft Office Suite
• Knowledge of healthcare industry practices (preferred).
• Graduate from accredited High School
• Must be able to lift and carry equipment and miscellaneous items up to 75 lbs on a daily basis

Other skills:

• Team player-ability
• Reliable and Responsible
• Detailed oriented
• Strong organizational skills

Benefits:

• Medical
• Dental
• Vision
• Flexible Savings Account
• 401K
• Voluntary Life Insurance
• Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

Perks:

• Paid Training
• Paid Time Off
• Sick Time
• Growth Opportunities
• Employee Referral Reward Program
• Employee Discount Program

What SuperCare Health is About

 "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.

Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.

Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. 

We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day."

Connect With Us!

Company Website https://supercarehealth.com/

Company Business Hours - 8:30 AM – 5:30 PM PST

LinkedIn https://www.linkedin.com/company/273667/admin/

Twitter https://twitter.com/SuperCareHealth

Facebook https://www.facebook.com/SuperCareHealth/

Instagram https://www.instagram.com/supercarehealth/
Cassandra Cooper - Talent Acquisition LinkedIn