Important Information
Location: Brazil
Job Mode: Full-time
Work Mode: Work from home
Job Summary
We are seeking a Site Reliability Engineer (SRE) to join our engineering team. This role is critical in ensuring the reliability, scalability, and security of our production systems. The ideal candidate will have strong expertise in cloud platforms, automation, observability, and compliance frameworks, with a passion for building resilient infrastructure and tools.
Responsibilities and Duties
- Manage vulnerabilities and implement security measures aligned with NIST and SOC2 compliance standards;
- Lead incident management and change management processes;
- Develop, maintain, and deploy software and tools in production environments;
- Design and manage CI/CD pipelines across Azure and AWS;
- Ensure system observability using telemetry tools such as New Relic and Dynatrace, including monitoring, alerting, and reporting;
- Conduct penetration testing and support security audits;
- Apply SRE best practices to improve system reliability and availability;
- Automate processes and support system administration tasks.
Essential Skills
- Strong experience with Kubernetes;
- Hands-on expertise with Azure or AWS, focusing on CI/CD pipeline deployment and maintenance;
- Proficiency in Terraform or Ansible development;
- Experience with code repositories such as GitLab;
- Knowledge of Postgres databases;
- Familiarity with telemetry tools (New Relic, Dynatrace) for monitoring and alerting;
- Experience with security tools and practices, including NIST, SOC2 compliance, and penetration testing;
- Strong troubleshooting, sysadmin, and automation skills;
- Solid knowledge of Site Reliability Engineering (SRE) principles.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Encora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Encora and has not been reviewed or approved by Encora.
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Healthcare Strength — Health coverage is described as employer-provided in multiple locations, with private plans and family coverage highlighted in Spain and Mexico. Medical insurance quality is presented as a recurring bright spot alongside standard coverage.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO, with regional materials indicating additional leave provisions in certain countries. Leave is generally portrayed as conventional to generous depending on location.
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Flexible Benefits — Work-from-home flexibility is frequently highlighted as a plus, though it varies by role and client needs. Remote and hybrid options are positioned as part of the overall package.
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What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries. With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
