DevOps Support Engineer

Job Responsibilities:

• Maintaining and Building complex AWS environments and familiar with AWS native technologies (AWS CloudFormation, AWS CodePipeline, AWS CodeBuild, CodeDeploy), Terraform and Docker

• Client-facing role requiring consultative engagement with clients and internal teams on a regular basis.

• Actioning support requests on the phone and through our service desks, Troubleshooting and incident support

• Act as a first responder to alerts and tackle varying requests and send timely replies to questions from our AWS customers

Basic Qualifications:

Education and Experience: Bachelor’s and 5 years or HS/GED and 7 years

• 1 year in AWS infrastructure

• Minimum AWS Certified Developer - Associate.

• AWS Certified DevOps Engineer - Professional or the willingness and aptitude to obtain one

• Practical experience setting up CI/CD pipelines using both AWS native solutions as well as Industry standard.

• Experience with re-architecting traditional applications for AWS.

• Passion for Amazon Web Services.

• Experience with multi-tiered architectures.

• Practical experience with automation tools such as Ansible.

• Practical experience with Infrastructure as Code tools such as Terraform (preferred) or Cloudformation.

• Fluency in a programming language (Python preferred) and SQL.

• Solid understanding of how to build container based applications and packaging for Kubernetes environments.

Preferred Qualifications:

Education: Bachelors degree in Computer Science / IT

Experience: 5 years in Software development with Networking and Systems Administration

• Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (from developers to executives).

Additional Basic Qualifications:

Must be 18 years of age or older

Compensation

The compensation range for this position is $125,000.00 - $135,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)

• Paid Time Off, Volunteer Time Off, and Holidays

• Employer-Matched Retirement Plan

• Employee Stock Purchase Plan

• Short-Term and Long-Term Disability

• Infertility Treatment, Adoption and Surrogacy Assistance

• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
 

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.