Job Summary :
The DevOps Supervisor is responsible for overseeing DevOps
operations across teams, ensuring alignment with organizational objectives,
system stability, and delivery excellence. The role supervises DevOps Leads and
Engineers, provides technical and operational oversight, and ensures DevOps
processes, platforms, and tools are effectively implemented and continuously
improved. The Supervisor acts as the primary escalation point for complex
operational issues and ensures high availability, scalability, and performance
of systems across environments.
- DevOps Oversight & Governance
a. Supervise and guide
DevOps Leads and Engineers to ensure consistent execution of DevOps practices
across teams.
b. Ensure DevOps processes,
standards, and tools are properly implemented and adhered to.
c. Review and validate DevOps
roadmaps, plans, and deliverables proposed by DevOps Leads.
- Operational Excellence & Delivery
a. Oversee the execution of CI/CD
pipelines, deployment activities, and infrastructure operations to ensure
reliability and efficiency.
b. Ensure system availability,
performance, and stability across production and non -production environments.
c. Act as the escalation point for
critical incidents, deployment failures, and infrastructure issues.
- Platform Management
a. Oversee DevOps infrastructure
including servers, storage, and cloud platforms.
b. Ensure proper implementation
and utilization of Kubernetes, OpenShift, Docker, and CI/CD tools.
c. Supervise system migrations,
upgrades, and platform enhancements to ensure minimal disruption and smooth
transitions.
- Automation & Continuous Improvement
a. Drive continuous improvement
initiatives to enhance automation, reduce operational risk, and improve
delivery speed.
b. Review and approve automation
strategies for build, release, deployment, and configuration management.
c. Ensure DevOps solutions are
scalable, secure, and aligned with best practices.
- Cross - Functional Collaboration
a. Work closely with
Development, QA, Security, and Infrastructure teams to align DevOps activities
with business and technical needs.
b. Support DevOps
Leads in resolving cross -team dependencies and delivery challenges.
c. Ensure
effective communication between technical teams and management.
- Monitoring, Risk & Incident Management
a. Oversee monitoring,
alerting, and incident response frameworks.
b. Review root cause
analysis reports and ensure corrective and preventive actions are implemented
- Vendor & Stakeholder Management
a- Consulting with Vendor as
appropriate to obtain necessary support and resources for DevOps solutions .
b. Ensure vendor solutions and
services align with DevOps standards and operational requirements.
c. Provide status
updates, risks, and recommendations to senior management as needed
Requirements
- Bachelor’s degree in computer
science, Information Technology, Engineering, or a related field .
- 7–10 years of experience in
DevOps, Infrastructure, or Platform Engineering roles.
- Minimum 3 –5 years in a
senior DevOps / lead / supervisory role with responsibility for overseeing
teams and platforms.
- Proven experience
supervising DevOps Leads and Engineers in multi -environment setups (production
& non - production).
- Strong experience managing
CI/CD pipelines, system migrations, and platform upgrades in enterprise
environments.
- Hands -on experience with
containerization and orchestration technologies such as Docker, Kubernetes, and
OpenShift.
- Solid exposure to Linux and
Windows server environments.
- Experience working in high
-availability, performance - critical environments (fintech, banking, telecom,
or large -scale platforms is a plus). team
Benefits
- Embark on an exciting journey with the Fin-Tech Experts.
- Join a workplace that actively encourages and supports all talents.
- A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
- Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
- Medical, social, life, insurance
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
- 7-10 years of experience in DevOps, Infrastructure, or Platform Engineering roles
- Minimum 3-5 years in a senior DevOps / lead / supervisory role overseeing teams and platforms
- Proven experience supervising DevOps Leads and Engineers in production and non-production environments
- Strong experience managing CI/CD pipelines, system migrations, and platform upgrades in enterprise environments
- Hands-on experience with containerization and orchestration technologies (Docker, Kubernetes, OpenShift)
- Solid exposure to Linux and Windows server environments
- Experience working in high-availability, performance-critical environments (fintech, banking, telecom, or large-scale platforms)
What We Do
Al Ahly Momkn, a subsidiary of the National Bank of Egypt (NBE), is a fast-evolving fintech company delivering secure, scalable financial platforms and frictionless payment solutions. It is committed to promoting convenient financial services for business owners, service providers, and consumers across Egypt, enabling them to manage their financial operations independently and simplify financial management to ensure clarity, confidence, and effortless control over their money.
