About the Role
We are seeking an experienced DevOps Subject Matter Expert (SME) to play a critical role in designing, implementing, and operating secure, scalable, and highly available platforms across multi-cloud environments. This role is hands-on and strategic, working closely with engineering, security, and operations teams to embed DevOps best practices and uplift platform maturity.
You will be a trusted technical authority, contributing to cloud architecture, automation, CI/CD pipelines, and operational excellence across enterprise environments.
About Us
We’re The Missing Link - one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.
We are THE MISSING LINK between where you are and where you want to be.
Key Responsibilities
- Deep expertise across Microsoft Azure (identity, security, networking, AKS, storage), with exposure to GCP/GCVE and AWS highly regarded.
- Strong DevOps & IaC experience using Terraform, ARM, CI/CD pipelines (Azure DevOps, GitHub, Bamboo), and Git-based workflows.
- Deliver and operate containerised platforms (Docker, Kubernetes/AKS) and automate systems using PowerShell, Bash, Python, Ansible.
- Implement monitoring, logging, and observability using Splunk, Nagios, and cloud-native tools.
- Apply security-first practices, supporting compliance frameworks (APRA, CIS), vulnerability management, and policy-as-code.
- Solid networking and infrastructure knowledge across hybrid/cloud environments, including Windows & Linux, VMware, Citrix, and VDI platforms.
- Work with cloud-native, serverless, and reliability practices (Agile, GitOps, SRE), supporting incident response and continuous improvement.
- Collaborate effectively across teams while maintaining clear documentation and operational runbooks.
Requirements
- 7+ years’ experience in DevOps, Cloud, or Platform Engineering roles within enterprise environments
- Deep hands-on expertise with Microsoft Azure, including identity, networking, security, and AKS; experience with GCP / GCVE and AWS advantageous
- Senior DevOps / Cloud Engineering experience in enterprise environments
- Strong Azure expertise (identity, networking, security, AKS); GCP/AWS exposure valued
- Infrastructure as Code using Terraform and ARM
- CI/CD pipeline design and operation (Azure DevOps, GitHub, Bamboo)
- Production experience with Docker, Kubernetes (AKS), and automation (PowerShell, Bash, Python)
- Advanced Linux and Windows Server administration
- Monitoring, observability, and security across cloud platforms (APRA, CIS)
- Strong networking fundamentals and hybrid/cloud infrastructure knowledge
- Experience with virtualisation, VDI, and modern DevOps/SRE practices
- Proven incident response, documentation, and cross-team collaboration
Certifications (Highly Desirable)
- Microsoft Azure certifications
- Google Cloud certifications
- AWS certifications
- Kubernetes (CKA/CKAD) or other relevant DevOps certifications
Personal Attributes
- Strong problem-solving skills with a calm, methodical approach during incidents.
- Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
- A collaborative mindset with experience working across engineering, security, and operations teams.
- A continuous improvement mentality with a passion for automation and operational excellence.
Benefits
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
- Supportive, collaborative and respectful environment
- Company paid technical certifications
- Competitive salary and bonus structure
- Company culture that fosters learning and development through training and mentoring programs
Top Skills
What We Do
Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. We continue to deliver on this promise, helping your business achieve more by transforming your IT for better business performance. Whether your requirements are large or small, we have you covered with our core offerings including IT & Cloud, Cyber Security and Automation.
With businesses more reliant on information technology than ever before, staying ahead of innovation and trends in IT is increasingly complex. With a proven framework and specialised advice we will; lead you through the process, simplify your IT environment and secure your most important assets. By transforming your environment this way, we aim to strengthen the link between business objectives and IT strategies, so you don’t have to. In the world of fast-paced technology we are here to help organisations every step of the way, leaving your team free to focus on your business.
With over 20 years’ experience we’re recognised as industry leaders and accredited to the highest levels in the design, delivery and support of the latest technologies. We partner with market-leading global and local vendors to deliver you world class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.
We are the missing link between where you are and where you want to be.
