vivenu GmbH

DevOps / Site Reliability Engineer (d/f/m)

Posted 17 Days Ago

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2 Locations

Hybrid

Senior level

Events

The Role

As a DevOps / Site Reliability Engineer, you will design and maintain scalable infrastructure, optimize system performance, and manage cloud-based applications using Kubernetes.

Summary Generated by Built In

Let's fix ticketing together!

vivenu is a game-changing software company revolutionizing event ticketing worldwide. Some of the world's most prestigious organizations, such as the Grammys, Schalke 04, Hockenheimring and many others, want to turn ticketing from a simple transaction into their most strategic business asset: seamlessly connecting with their audience.

As concert-goers, fans, supporters, patrons and visitors of events, we all know how inefficient, fragmented, and friction-filled the ticket-buying experience is. And it’s not due to a lack of desire or effort. Existing ticketing providers are stifling event organizers' aspirations to deliver the truly transformative experiences their customers expect.

Here comes vivenu: we offer an innovative, technology-first approach to address the industry’s most significant challenges. Combining interactive digital experiences beloved by users and fans, a comprehensive and customizable feature suite, full data ownership, interoperability, analytics, mission critical engineering, and the best customer experience team in the industry, we enable event organizers to:

- own their brand presence and customize the fans’ experiences

- dive deep into data analytics to optimize strategically relevant KPIs and metrics

- integrate ticketing into an elevated digital infrastructure with vivenu's powerful API capabilities

- simplify complex ticketing operations with an intuitive, easy-to-use platform

As a DevOps / Site Reliability Engineer, you will...

design, build, and maintain highly scalable infrastructure to support >1 billion monthly requests
collaborate with engineering leaders to optimize system performance, reliability, and scalability
work extensively with Cloud Computing and Kubernetes to deploy and manage containerized applications
continuously monitor and improve our systems to meet rapidly growing demands
share knowledge and contribute to the development of best practices in DevOps across the team

We are looking for candidates that...

have 7+ years of dedicated experience in infrastructure engineering, DevOps, or SRE roles
proven expertise in designing and maintaining cloud-based systems with high traffic demands
strong knowledge of Kubernetes and container orchestration
hands-on experience with edge routing technologies like Traefik
a deep understanding of building stable and performant systems for critical applications
a proven track record of stabilizing and scaling critical software systems
deep, hands-on expertise in managing high-traffic systems and cloud infrastructure
collaborative mindset with a passion for knowledge sharing and mentorship

Why you'll love working at vivenu

You are at the heart of the action. You are at the center of innovation, actively shaping the future of ticketing. You work in a dynamic environment that constantly evolves and presents new challenges.

You take real responsibility. You take ownership of your projects and decisions from day one. Your ideas and efforts have a direct impact on the company’s success.

We support your personal development. We invest in your professional and personal growth through coaching, mentoring, and workshops. Your development is important to us because your success is our success.

You benefit from great perks. In addition to the latest Apple hardware, we offer numerous extras like team-building events and unlimited access to drinks and snacks. Your well-being is our priority, so you can fully focus on your work.

We’re in hyper growth mode. Having been in business only since 2018, we secured funding from top-tier Venture Capital funds and have grown our customer base to over 800 customers in 40 countries.

We live inclusion proactively. We firmly value diversity and believe that different perspectives and backgrounds make our team stronger. We welcome all applications, regardless of gender, origin, sexual orientation, age, religion, or other individual characteristics. Everyone at vivenu has a place to contribute their skills and ideas. Innovation thrives on diversity.

Check out our mission statement and corporate values here.

Top Skills

Cloud Computing

Kubernetes

Traefik

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The Company

HQ: New York, New York

75 Employees

On-site Workplace

Year Founded: 2018

What We Do

Hundreds of thousands of sellers around the globe rely on primary ticketing solutions that haven’t kept up with their needs and expectations. Platforms from the 90s that still feel like we are in the 90s made the jobs of ticket managers worldwide constant miseries.

Now there is a better way — customer-centric ticketing! vivenu is a primary ticketing provider that helps event organizers manage, market, and analyze ticket sales from one unified platform.

Our mission is to build a ticketing platform that puts ticket sellers first – so they’re empowered to create experiences that people love. We empower organizers to be more efficient, absolutely independent, and fully connected – to say the very least.

vivenu is the exclusive ticketing solution for the Grammy Awards, the Special Olympics, FC Schalke 04, Qatar Creates, and many many more. With $65 million in funding from renowned global investors, we’ve set out to revolutionize event ticketing – now and forever.

Pumped enough? We are not just another company and we are not looking for people who seek just another job. Ready for personal growth? Join us.