As a DevOps / Site Reliability Engineer (d/f/m) your responsibilities will include:
- designing, building, and operating scalable infrastructure to support over 1 billion monthly requests, ensuring performance, availability, and resilience
- deploying and managing containerized applications using Kubernetes and cloud-native tooling across a highly dynamic environment
- collaborating closely with engineering teams and technical leadership to improve reliability, system performance, and deployment velocity
- continuously monitoring, testing, and improving our systems to meet fast-growing operational demands, with a focus on automation and observability
- helping define and adopt SLIs/SLOs to drive system health and incident response maturity
- contributing to infrastructure design decisions, optimize CI/CD pipelines, and building reusable, modular infrastructure components using Terraform
- actively sharing knowledge, improving DevOps practices, and elevating the team’s engineering culture
What you will need to succeed in this role:
- 5+ years of hands-on experience in Infrastructure Engineering, DevOps, or SRE roles in high-scale, production environments
- proven expertise in cloud-based systems, ideally with GCP, and are confident in scaling infrastructure for high-traffic services
- Kubernetes expertise, knowing how to run, secure, scale, and monitor multi-node clusters in real-world scenarios
- experience with container networking and edge routing technologies such as Traefik or Envoy
- deep knowledge in system performance, resilience engineering, and incident response
- being familiar with defining and applying SLIs/SLOs, and understanding how to build systems that recover gracefully
- confidence working with Terraform, CI/CD pipelines, and observability tools like Prometheus, Grafana
- a collaborative and proactive mindset, with a strong interest in sharing expertise, mentoring peers, and continuously learning
- the desire to thrive in environments that balance high technical standards with pragmatic decision-making
Top Skills
What We Do
Hundreds of thousands of sellers around the globe rely on primary ticketing solutions that haven’t kept up with their needs and expectations. Platforms from the 90s that still feel like we are in the 90s made the jobs of ticket managers worldwide constant miseries.
Now there is a better way — customer-centric ticketing! vivenu is a primary ticketing provider that helps event organizers manage, market, and analyze ticket sales from one unified platform.
Our mission is to build a ticketing platform that puts ticket sellers first – so they’re empowered to create experiences that people love. We empower organizers to be more efficient, absolutely independent, and fully connected – to say the very least.
vivenu is the exclusive ticketing solution for the Grammy Awards, the Special Olympics, FC Schalke 04, Qatar Creates, and many many more. With $65 million in funding from renowned global investors, we’ve set out to revolutionize event ticketing – now and forever.
Pumped enough? We are not just another company and we are not looking for people who seek just another job. Ready for personal growth? Join us.
Why Work With Us
Join us to shape the future of live entertainment with purpose and variety. Whether you’re refining innovative product features, creating memorable fan experiences, closing strategic partnerships, or driving customer success — every step at vivenu impacts hundreds of clients and thousands of fans daily. Here, your work truly matters.
