Company Description
About Us: At Casebook PBC, our software makes people’s lives better. Our company is committed to empowering community well-being through the delivery of adaptive, research-based and practice-driven technology. Designed to “help the helpers,” our innovative and award-winning SaaS solutions help improve outcomes in human services. We are continually expanding and updating the Casebook Platform in the hopes that our technology will help hasten the end of poverty.
Job Description
Location: Casebook is a remote-only company, and you are welcome to work from anywhere in the continental United States or abroad!
Salary Range: $75,000 - $175,000
The person in this role is responsible for the continued operation and updating of our legacy application and its environmental dependencies. This includes evaluating and deploying updates to the application itself as well as upgrades of everything from the operating systems to the Postgresql database. The position requires strong skills with AWS, Linux, Postgresql or equivalent relational databases and modern DevOps tools and philosophy.
What You’ll Do (Responsibilities):
- Configuring, managing and upgrading sizable production Postgresql database in multiple environments in the AWS ecosystem without any downtime
- Sustaining and improving infrastructure and operational processes for a mission critical human services application
- Configuring and managing a robust legacy application with complex dependencies across multiple environments in the AWS ecosystem
- Strong familiarity with infrastructure-as-code tools such as Terraform and Ansible
- Maintenance and refinement of deployment and automation with GitHub and Jenkins
- Enhancing system reliability, stability, performance and security through disaster recovery processes, horizontal scaling and caching
- Monitoring, troubleshooting and resolving issues for the application, database, Elastic Search, Redis, RDS, Data Storage, PostgreSQL, and background job servers.
- Participating in 24/7 on-call rotation
- Contributing to decision making to address issues that affect application uptime, security, performance or deployment schedules
- Supporting data integrity processes on testing and production environments
Qualifications
What You Have (Skills and Experience):
- 5+ years of experience as an Infrastructure engineer supporting a multi-tier web application in production
- Deep knowledge of AWS cloud architecture and services
- Experience with at least one infrastructure-as-code DSL
- Solid understanding and experience with software application builds and deployments
- Excellent communication skills and interpersonal skills
- Linux system admin experience
- Experience with PostgreSQL (design, configuration, replication, backups, migrations and upgrades)
- Strong scripting skills (Ansible, Ruby, some shell)
- Operational experience with Elastic Stack (Elastic Search, Logstash, Kibana)
- Knowledge of the IP protocol suite and associated troubleshooting, especially cloud networking and security group management
- Experience working in a zero-downtime environment
- Advanced knowledge of the following preferred: software development lifecycle, agile methodologies, Git, Pivotal Tracker
- Passionate and motivated about DevOps work, enhancing system reliability and optimizing operational processes
Additional Information
Join the Movement
At Casebook PBC, we're more than just a software company—we're changemakers. If you're ready to impact lives, nurture relationships, and lead the charge in engagement marketing, we want to hear from you. Join us in empowering communities and shaping the future of human services. Your journey starts here.
Casebook PBC is also an equal opportunity employer.At Casebook PBC, we appreciate the value of diversity, and strive to create and support a workforce representative of the population we serve.Casebook PBC is committed to creating an inclusive and respectful environment for all employees, and does not discriminate on the basis of race, color, religion, sex, gender expression and identity, national origin, political affiliation, sexual orientation, sexual and reproductive health decisions, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
Location: Remote
Culture and Benefits Summary: Casebook PBC is proud to be a certified Great Place to Work: https://www.greatplacetowork.com/certified-company/7015438
What We Do
Casebook is the creator of the next-generation platform for human services. Originally incubated as a project by the Annie E. Casey Foundation, Casebook created an innovative Software as a Service solution for child welfare and human services. The Casebook suite of business services was developed in close partnership with caseworkers and built for the human services sector. With years of experience helping agencies reimagine software, Casebook continues to help those that help others.
