Responsibilities:
- Coding & Workflow Changes:
- Assist in writing and maintaining scripts to automate workflows.
- Collaborate with team members to identify areas for process improvement and implement changes.
- Support the development of CI/CD pipelines and other automation tools.
- ServiceNow Administration:
- Help manage and configure ServiceNow instances for incident, change, and problem management.
- Assist in integrating ServiceNow with other tools and services used by the organization.
- Site Reliability Engineering (SRE) Support:
- Monitor system performance and availability, providing insights for optimization.
- Help document SRE processes and best practices to enhance reliability and efficiency.
- Agile Methodology Involvement:
- Participate in daily stand-ups to report progress and challenges.
- Assist in backlog grooming sessions to prioritize tasks and ensure alignment with project goals.
- Contribute to sprint planning and retrospective meetings.
Qualifications:
- Currently pursuing a degree in Computer Science, Information Technology, or a related field.
- Basic knowledge of scripting languages (e.g., Python, Bash) and automation tools.
- Familiarity with ServiceNow or similar IT service management tools is a plus.
- Understanding of Agile methodologies and experience with Scrum is preferred.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Preferred: Microsoft Azure experience
What we offer:
- Hands-on experience in a real-world DevOps environment.
- Mentorship from experienced professionals in the field.
- Opportunities for learning and growth within the organization.
- Flexible work hours to accommodate your academic schedule. 40 hours onsite M-F at our Guadalajara office.
Top Skills
What We Do
Avertium is the security partner that companies turn to for end-to-end cybersecurity solutions that attack the chaos of the cybersecurity landscape with context. By fusing together human expertise and a business-first mindset with the right combination of technology and threat intelligence, Avertium delivers a more comprehensive, more programmatic approach to cybersecurity – one that drives action on the ground and influence in the boardroom. That’s why over 1,200 mid-market and enterprise-level organizations across 15 industries turn to Avertium when they want to be more efficient, more effective, and more resilient when waging today’s cyber war. Show No Weakness®
Avertium will focus its comprehensive expertise on supporting mid-to-large enterprises, making it one of the largest managed cybersecurity services companies focused on this market.
Avertium is led by Jeff Schmidt, a security industry veteran, who has previously held executive leadership roles at a variety of successful technology and security companies, including International Network Services, All Covered, BT Counterpane, SQS, and Authomate.
For more information and career opportunities, visit https://www.avertium.com/.
