Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.
With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.
Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that’s redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
About The Role:
As a DevOps Manager at Dsquares, you will be responsible for leading and managing the DevOps team and overseeing the infrastructure and processes required to support and deliver our software solutions. You will work closely with the development and operations teams to ensure the reliability, performance, and security of our cloud-based systems. You will implement and improve deployment processes, monitor and scale the infrastructure, and identify areas for improvement. In addition to technical leadership, you will also be responsible for managing the team's performance, mentoring and coaching team members, and collaborating with other teams to define and implement best practices and standards.
Key Duties & Responsibilities:
- Lead and manage the DevOps team, ensuring the successful delivery of projects and team performance.
- Design, implement, and maintain efficient, secure, and scalable cloud infrastructure.
- Oversee the implementation and improvement of CI/CD pipelines to automate deployment and release processes.
- Monitor and troubleshoot production systems, ensuring reliability and performance.
- Collaborate with cross-functional teams to define and implement best practices and standards.
- Identify areas for improvement and propose solutions to enhance system reliability and performance.
- Manage and mentor team members, fostering a collaborative and growth-oriented environment.
- Participate in the on-call rotation and respond to system emergencies.
Requirements
Required Skills & Abilities:
- Minimum 7 years of experience as a DevOps Engineer or in a related role.
- Prior experience managing a team of DevOps professionals.
- Strong knowledge of cloud infrastructure (AWS, Azure, or GCP).
- Proficiency in configuration management tools (e.g., Ansible, Chef, Puppet).
- Experience with containerization technologies (e.g., Docker, Kubernetes).
- Proficient in scripting and automation (e.g., Bash, Python, PowerShell).
- Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and leadership abilities.
- Ability to work in a fast-paced and dynamic environment.
- Relevant certifications (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer) would be a plus.
Benefits
- Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
- Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.
- Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.
- Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
- Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.
Top Skills
What We Do
Dsquares is a loyalty and rewards company that helps businesses increase customer loyalty and retention.
As the Global Loyalty Expert, the company equips businesses with an impressive array of tools that span the entire spectrum of strategic commercial planning, merchant management, and state-of-the-art AI and Data Analytics.
This robust platform seamlessly integrates modern capabilities like ingenious pointing systems, electrifying e-vouchers, captivating gamification elements, and enlightening analytics tools.
Operating across more than 10 countries in the Middle East and Africa, Dsquares partners with enterprises across diverse sectors, including banking, telecom, and retailers, revolutionizing the way businesses thrive in the competitive landscape.
