DEVOPS ENGINEERING SPECIALIST

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

BDC has embarked on its digital transformation and in the process of modernizing its products and services. As part of this initiative, we are looking for passionate, bilingual candidates who wish to be a key player in this transformation journey and contribute to the evolution of BDC's financing services through their technical expertise and sense of innovation.

The selected candidate will join the Customer Management family as a DevOps Engineering Specialist, supporting multiple squads. The DevOps Engineering Specialist is a versatile IT professional who understands both software development and IT operations. They bridge the gap between development and operations teams, focusing on collaboration, automation, and efficiency throughout the secure software development lifecycle. DevOps Engineering Specialists work to streamline processes, improve communication, and ensure the reliable delivery of software. They are responsible for automating tasks, managing CI/CD pipelines, and assist with system reliability automations and issues.

This position is for you if:

• You are an experienced DevOps/Infrastructure specialist and are excited to contribute to BDC’s highest priority project: bringing our CRM to the cloud version.

• You thrive in an environment where initiative, transparent communication and innovation are valued.

CHALLENGES TO BE MET

The following are direct responsibilities for the DevOps Engineering Specialist

• CI/CD pipeline management: Design and implement automation for build, test, and deployment processes using CI/CD tools (e.g., Azure DevOps)

• Configuration management (Ansible) & certificate management (Venafi)

• Security: Implement and manage security best practices, including automated compliance checks and secure deployment processes.

• Training & Awareness: Coaching squads on improving their CI/CD and DevOps practices.

• Deployment & Release Management: Oversee and manage application releases, ensuring efficient deployment and quick rollbacks if needed.

• Produce DORA metrics on a monthly basis

• Participate in on-call rotation to provide 24/7 support

The following are the subjects for which the DevOps Engineering Specialist and his team are accountable for:

• CI/CD pipelines and SSDLC principles respect Application Engineering standards and industry best practice

• Deployments and release quality (ex. DoA, necessary deployment Artefact, Feature Flag changes, monitoring practices, pipeline warnings, etc…)

• Repository best practices (ex. deployment solution structure)

• Documentation related to DevOps Practice in product family

• Implement and utilize reliability solutions (ex. Dynatrace dashboards, Splunk Apps, …) to proactively detect potential issues

• You thrive in an environment where initiative, transparent communication and innovation are valued.

WHAT WE ARE LOOKING FOR

Professional & Educational Experience

• Seven to 10 years of experience in software engineering, of which at least 5 are in a DevOps, SRE or related role;

• Bachelor's degree in information technology, engineering, or equivalent experience.

Minimal competencies / Essential skills

• Advanced coding and scripting experience (ie. YAML, PowerShell, etc)

• Advanced experience in configuration management (ie. Ansible or similar)

• Advanced experience implementing and utilizing DevOps & automation tools as well as Monitoring & Observability tools (Dynatrace, Splunk, etc)

• Strong technical mentorship, communication skills; proactive in giving constructive feedback

• Knowledge of network protocols and security best practices

• Understanding of cloud infrastructure, such as AWS and Azure

• Experience with containerization and Cloud Services (Docker, Kubernetes, Tanzu)

• Understanding of agile development practices to align with fast-paced development cycles.

• Integrity, honesty and transparency

• Professionalism, thoroughness, attention to detail and strong work ethic

• Bilingualism (English and French) and excellent verbal and written communication skills

Complementary skills

• Strong knowledge of Microsoft 365 and deployment of CRM Dynamics components

• Knowledge and experience in Financial Services is an asset

• Excellent analytical, problem-solving and documentation skills

• Good understanding of event-driven architecture, and knowledge of event streaming and messaging systems such as Kafka

• Experience working with Relational databases like SQL server and MySQL

Other information

• Hybrid position – 3 days/week in the office (non-negotiable)

• Work in Matrix model (reports to a Chapter Lead, with Delivery Lead managing squad deliveries)

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.