DevOps Engineering Manager

About the Company:

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

About The Role:

We're looking for a DevOps Engineering Manager to join the Ambient Engineering team. You’ll be helping lead our efforts towards building a scalable, secure, and reliable infrastructure (built primarily on AWS). 

Ideally, you are a technical leader who is still very hands-on. We want someone who is not just excited to dig in and build, but also to motivate, support and mentor others while upleveling the team around them. You’ll be contributing on multiple fronts, including design, implementation, cross-team collaboration, and team leadership. 

Responsibilities:

• Technical Expertise
• Design, implement, and manage scalable, secure, and resilient AWS and GCP infrastructure
• Troubleshoot and resolve production issues, ensuring high availability and performance of applications and services
• Implement automation (wherever possible) and ensure rapid and secure code deployments
• Observability and Production Support
• Implement logging, tracing and metrics to provide visibility into application performance and platform stability
• Implement incident and change management processes to support and deliver exceptional customer service (internal and external)
• Design and roll out identity and entitlement solutions to manage our production environment
• Collaboration & Communication
• Act as a liaison between DevOps and other teams (both technical and non-technical), ensuring effective communication, collaboration, and project execution
• Develop runbooks, a knowledge base, and best practices for DevOps
• Leadership & Team Management
• Lead, mentor and support a small team of DevOps engineers, providing technical guidance and career development support
• Ensure team adherence to best practices in DevOps methodologies, including infrastructure as code and CI/CD automation

Qualifications:

• Proven experience as a DevOps team lead or manager, with a strong focus on cloud platforms
• Ideally, 10 - 12+ years of experience maintaining production environments (if you have less than this, but still have meaningful DevOps leadership experience, we would still encourage you to apply!)
• Extensive hands-on experience in DevOps tools and technologies, including Kubernetes, Jenkins, Terraform, and Ansible.
• Hands on experience with AWS services, including IAM, SSO, EC2, EKS, IoT, Lambda, and RDS
• Operational experience with GitHub Actions, SAST/DAST tools, and monitoring tools like Datadog, SumoLogic, Splunk, Prometheus, Grafana, or Cloudwatch
• Hands on experience with automation and scripting with Python, Shell, Go, or JavaScript
• Experience with RDS operations including authentication and authorization
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

Great to have, but not required:

• AWS certifications such as AWS Certified DevOps Engineer or AWS Certified Solutions Architect.
• Knowledge of security best practices and compliance requirements (e.g., pen testing in cloud environments, etc.)

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.