DevOps Engineer

BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of industry leadership, we combine deep postal expertise with modern technology to help our customers streamline operations, improve efficiency, and drive growth. 

The DevOps Engineer is responsible for supporting and enhancing the engineering infrastructure, managing secure engineering operations, and maintaining internal development tools and software. This role includes automating engineering workflows, maintaining cloud-based infrastructure, and contributing to product development efforts. The DevOps Engineer will work closely with Development, QA, and IT teams to streamline and secure all aspects of the CI/CD pipeline while advancing cloud infrastructure, automation, and operational excellence across the engineering organization.

Key Responsibilities

• Design, build and maintain CI/CD workflows and automation frameworks to support secure software delivery across on-premise and public cloud-hosted engineering environments and applications in alignment with IT and security access policies.
• Champion and help implement established CI/CD, release automation and build security best practices across engineering teams, partnering with IT, security and architecture teams to align with enterprise standards.
• Continuously improve deployment speed, release reliability and services operations through automation, pipeline quality improvements and observability capabilities  
• Be a key contributor in developing and maintaining all aspects of public cloud infrastructure solutions, including automated virtual machine deployment and ongoing support for team’s infrastructure needs.
• Continuously monitor and improve build systems for performance, security, scalability, and automation.
• Work closely with Engineering, QA and IT to troubleshoot infrastructure and deployment issues in development, QA, staging, and production environments.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
• Strong understanding of CI/CD principles, with hands-on experience building pipelines/actions within GitHub and/or ADO eco-system.
• 5-7 years of experience in DevOps, infrastructure engineering, or a similar role
• Experience in supporting container-based solutions utilizing Docker and Kubernetes
• Familiarity with Microsoft Azure PAAS and SAAS services, including computer, networking, storage, containers and identify management.
• Experience working with Infrastructure as Code (IaC), particularly using tools like Terraform, Bicep, ARM.
• Knowledge of public and private cloud infrastructure security best practices.
• Proficiency in PowerShell or like scripting languages for automation and system management.
• Experience working within Lean and Agile development environments.

Work Location

This position offers remote work flexibility, with a preference for candidates located in the Rochester, NY area to enable increased in-person and onsite collaboration as business needs evolve.

Physical Demands

This is primarily an office-based role requiring extended periods of sitting and frequent use of hands for typing, writing, and operating standard office equipment. The position requires effective verbal and written communication. Occasional standing, walking, bending, reaching, or lifting of office supplies or small equipment up to 25 pounds may be required. Visual acuity sufficient for reading, computer work, and document review is necessary. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Position Type and Expected Hours of Work

This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand.

AAP/EEO Statement

BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.