Sinch is a pioneer in the realm of Communication Platforms as a Service (CPaaS), enabling businesses to engage their customers through mobile messaging, voice, video, and email at scale. With operations spanning over 50 countries, we pride ourselves on our technology that handles more than 147 billion communications annually.
Essence of the Role:
We are seeking a DevOps Engineer to join our dedicated Infrastructure team. In this role, you will focus on building automated systems and tools to streamline the deployment, monitoring, and maintenance of our platform, which is primarily based on an event-driven micro-service architecture powered by EKS/Kubernetes. Your expertise will assist development teams by creating tools and workflows for automatic provisioning of cloud infrastructure, pipelines and monitoring/observability at scale.
Key Responsibilities:
- Ensure the reliability and efficiency of our platform.
- Create and maintain CLI tools and Kubernetes operators so developers can easily build their own infrastructure.
- Enhance logging, monitoring, and alerting frameworks.
- Look for ways to improve our ways of working and technologies we use.
- Troubleshoot and resolve production issues in collaboration with application development teams.
- Assist teams with deploying their services on our platform.
We are looking for candidates with the following qualifications:
- Extensive experience working with Kubernetes platforms in production environments.
- Strong background in AWS cloud services.
- Expertise in tracing, logging, monitoring, and alerting solutions (e.g., Grafana Loki, Datadog, Elasticsearch).
- Proficient in automating infrastructure management using IaaC tools such as Crossplane or Terraform.
- Familiarity with GitOps methodologies.
- At least a Bachelor's degree in Computer Science or related field, or equivalent work experience.
- Experience with GitLab CI/CD.
- Experience in building and maintaining Kubernetes operators and CLI tools in Go is advantageous.
- Experience in building and maintaining observability platforms in the Grafana ecosystem is advantageous.
Sinch values inclusivity and diversity in our workforce, and we are dedicated to providing a flexible and engaging work environment.Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits.
Our Hiring Process
In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and equal opportunity. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently works towards identifying the people that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations.
We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new insights and perspectives to Sinch!
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What We Do
Sinch brings businesses and people closer with tools enabling personal engagement. Our leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice, and video. Our global headquarters are in Stockholm, Sweden, and we have a local presence in more than 30 countries - probably somewhere near you!
