Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Configure integration with ServiceNow for managing incidents
- Perform regular maintenance tasks like patching, backups, and system health checks
- Set up and manage monitoring tools such as Azure Monitor, Log Analytics, Application Insights, and Network Watcher
- Configure and optimize alerts, dashboards, and workbooks for early incident detection
- Monitor system events and logs to quickly identify and resolve incidents
- Triage alerts, investigate root causes, and implement permanent resolutions
- Collaborate with other teams for escalations and post-incident reviews
- Develop and maintain scripts using PowerShell, Azure CLI, or Terraform for routine operations and deployments
- Automate repetitive processes to enhance operational efficiency and minimize manual errors
- Monitor Azure resource usage and optimize for cost and performance
- Provide insights and recommendations on resource scaling, licensing, and cost control
- Monitor security measures, compliance ratings, and threat alerts
- Collaborate with security teams to remediate vulnerabilities and audit concerns
- Ensure all changes to Azure resources follow change management processes
- Track and document configuration changes and maintain environment consistency
- Collaborate closely with DevOps, Infrastructure, Security, and Application teams
- Build CI/CD pipelines
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Master Degree with 6+ years of experience in Azure DevOps
- 6+ years of experience with Familiarity with CI/CD tools, such as Jenkins, GitLab CI/CD, automate build and deployment processes, JForg
- Experience with Azure Cloud platform for managing scalable infrastructure
- Understanding of Docker and Kubernetes to deploy and manage containerized applications
- Expertise in Git for code repository management and facilitating team collaboration
- Develop and maintain scripts using PowerShell, Azure CLI, or Terraform for routine operations and deployments
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Master's degree
- 6+ years of experience in Azure DevOps
- 6+ years of experience with CI/CD tools such as Jenkins and GitLab CI/CD
- Experience with the Azure Cloud platform for managing scalable infrastructure
- Understanding of Docker and Kubernetes for deploying and managing containerized applications
- Expertise in Git for code repository management and team collaboration
- Experience developing and maintaining scripts using PowerShell, Azure CLI, or Terraform
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
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Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
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Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
