The Role
Develops and manages enterprise monitoring, alerting, dashboards, log pipelines, and Datadog instrumentation. Automates monitoring and configuration with scripts and Terraform, designs CI/CD integrations, manages incident and change processes, performs root cause analysis, documents procedures, trains stakeholders, and uses service metrics to drive continuous improvement.
Summary Generated by Built In
Key Responsibilities:
- Work closely with development, operations, and product teams to ensure monitoring solutions align with business goals.
- Create and maintain scripts and automation tools to streamline monitoring and alerting processes
- Produce and maintain clear documentation on monitoring setups, best practices, and troubleshooting procedures.
- Train team members and stakeholders on effective use and management of various tools and features.
Incident Management:
- Follow incident management process, ensuring timely resolution and minimizing service disruptions.
- Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
- Develop and maintain incident response procedures and communication protocols.
Change Management:
- Manage the change management process, ensuring controlled and efficient implementation of changes
- Assess the impact of proposed changes and mitigate potential risks.
- Ensure compliance with change management policies and procedures.
Metrics and Reporting:
- Generate regular reports and dashboards to provide insights into service performance.
- Use data-driven insights to identify trends and drive continuous improvement.
Transformation and Automation:
- Identify opportunities for process automation and implement solutions to improve efficiency.
- Evaluate and implement new monitoring tools
Key Requirements:
- Proven experience as a Devops Engineer for 5+ years
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in monitoring.
- Proven experience in incident management, change management, and problem management.
- Strong understanding of ITIL frameworks and best practices
- Implement and manage Datadog instrumentation for infrastructure, APM, synthetic monitoring, database monitoring, and RUM.
- Create and manage dashboards, monitors, and log pipelines.
- Collaborate with cross-functional teams to ensure comprehensive monitoring coverage.
- Develop and maintain Terraform scripts for configuration.
- Design and implement CI/CD pipelines for integrations.
- Provide expertise in other monitoring tools and concepts.
- Proficiency in creating dashboards, monitors, and log pipelines.
- Familiarity with other monitoring tools and concepts.
- Experience with automation tools and technologies.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Experience with cloud-based enterprise applications.
Must have Skills:
- Excellent analytical and troubleshooting skills to diagnose and resolve complex issues.
- Effective communication skills to collaborate with cross-functional teams and convey technical information clearly.
- Ability to thrive in a fast-paced environment, managing multiple tasks and projects simultaneously.
- Previous experience in a similar role or relevant industry experience is highly preferred. Knowledge of cloud platforms like AWS, Azure, or Google Cloud
Skills Required
- 5+ years of experience as a DevOps Engineer
- 5+ years of monitoring experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Experience with incident management, change management, and problem management
- Strong understanding of ITIL frameworks and best practices
- Experience implementing and managing Datadog instrumentation for infrastructure, APM, synthetic monitoring, database monitoring, and RUM
- Experience creating and managing dashboards, monitors, and log pipelines
- Experience developing and maintaining Terraform scripts
- Experience designing and implementing CI/CD pipelines for integrations
- Experience with automation tools and technologies
- Experience with cloud-based enterprise applications
- Knowledge of cloud platforms such as AWS, Azure, or Google Cloud
- Excellent analytical, troubleshooting, and problem-solving skills
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and projects in a fast-paced environment
- Previous experience in a similar role or relevant industry experience
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The Company
What We Do
Anblicks is a Cloud Data Analytics Company based out of Dallas, TX, with offices in USA, India, and Australia. Since 2004, Anblicks has been helping customers by bringing value to their data and implementing modern data architecture and advanced analytics solutions in the cloud.
