About Hexnode
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
We are seeking a AWS Operations Specialist to manage and maintain our cloud infrastructure and device ecosystems. This is a highly operational, execution-focused role—not an architecture position. The ideal candidate has 2 to 4 years of experience executing infrastructure as code, monitoring environments, and following documented playbooks to keep our systems secure and resilient.
Because this role handles secure environments, candidates must be US Citizens and capable of passing a comprehensive federal background check.
Key ResponsibilitiesInfrastructure Execution: Run, maintain, and execute existing Terraform and Ansible scripts to deploy and update infrastructure.
GovCloud Monitoring: Actively monitor our AWS GovCloud dashboards, keeping a close eye on system health, performance metrics, and security baselines.
Mobile Device Management: Manage Android Enterprise kiosk configurations, ensuring secure deployments and smooth device operations.
Incident Response & Triage: Respond swiftly to operational alerts by strictly following our documented team playbooks.
Escalation: Identify anomalies or issues that fall outside established, documented procedures and escalate them accurately to the engineering team.
Citizenship: Must be a US Citizen (required for GovCloud infrastructure management).
Background: Must be able to successfully clear a rigorous federal background investigation.
Experience: 2 to 4 years of hands-on experience in a technical operations, DevOps, or SysAdmin role.
Technical Familiarity:
Comfort executing/running Terraform and Ansible scripts (writing them from scratch is not required).
Direct experience navigating the AWS Management Console (GovCloud experience is a plus, but commercial AWS experience is acceptable).
Familiarity with Android Enterprise or similar Mobile Device Management (MDM) platforms.
Mindset: Highly disciplined, detail-oriented, and process-driven. You take pride in operational consistency and knowing when to escalate.
Skills Required
- Must be a US citizen
- Must successfully complete a rigorous federal background investigation
- 2 to 4 years of hands-on experience in technical operations, DevOps, or systems administration
- Experience executing or running Terraform and Ansible scripts
- Direct experience navigating the AWS Management Console
- Familiarity with Android Enterprise or similar mobile device management platforms
- Disciplined, detail-oriented, and process-driven approach
What We Do
Ever since its establishment almost a decade ago, Mitsogo has been rewriting the concept of Enterprise mobility. As a leading provider of Business Mobility and Enterprise Management solutions, we bring a fresh perspective on how businesses function along with a vision to empower the digital workplace. Our main goal is to provide world-class security for all your corporate endpoints with a touch of simplicity. Our flagship product, Hexnode, realizes this vision to define the phrase ‘device management simplified’. With customers and partners from more than 100 countries, we have an active community that strives to meet our goals. Our dedicated team works together to build, transform, and reinvent technology to provide our customers with the best experience in the industry. To learn more about Mitsogo, visit www.mitsogo.com
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