PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Develop and run an AWS environment for self-service web applications
- Validate and deploy software releases for large multi-locale IVR applications
- Write and execute SQL to make configuration changes to applications
- Use Jenkins and Groovy scripting to collate and stage release files
- Use Unix commands to troubleshoot system and network behavior
Requirements
In addition to excellent communication and client interaction skills you should have experience with:
- Amazon CloudWatch, EC2, Elastic Load Balancing and CodePipeline
- Operations administration with Linux, MacOS, and Windows
- Networking concepts and troubleshooting
- Code repository and change management systems
Desired Experience
- GitLab, Jenkins, Groovy and Tomcat
- Genesys Voice Platform (GVP)
- Speech enabled IVR applications
- Java programming
Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
Skills Required
- Experience with AWS services like CloudWatch, EC2, Elastic Load Balancing
- Operations administration with Linux, MacOS, and Windows
- Networking concepts and troubleshooting
- Experience with code repository and change management systems
- Desired experience with GitLab, Jenkins, Groovy, and Tomcat
- Desired experience with Genesys Voice Platform (GVP)
- Desired experience with speech enabled IVR applications
- Desired experience with Java programming
What We Do
PTP is a consulting firm wholly focused on helping organizations deliver strategic customer experience solutions that drive revenue. We provide strategy, implementation and support services across the most common Contact Center, CRM and Security technology platforms, and unlike most business consulting firms, we are fast, flexible, and performance-driven.
