FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
A DevOps Engineer role at FICO is an opportunity to work with cutting edge cloud technologies with a team focused on delivery of secure cloud solutions and products to enterprise customers. We are looking for a highly skilled, product-focused DevOps Engineer with strong GitOps and Kubernetes expertise to help build, automate, and scale cloud-native platforms supporting enterprise-grade applications. This role is ideal for someone who thrives in modern cloud environments, enjoys solving complex infrastructure and deployment challenges, and partners closely with engineering teams to drive reliable and scalable software delivery.
What You’ll Contribute
Design, develop, and manage GitOps-based CI/CD pipelines using tools such as ArgoCD or FluxCD.
Build and operate scalable, secure, and highly available Kubernetes-based platforms and applications.
Collaborate closely with software engineering teams to optimize application deployments, scalability, reliability, and performance.
Implement and maintain observability solutions including monitoring, logging, and tracing using tools such as Prometheus and Grafana.
Automate infrastructure provisioning and configuration management using Infrastructure as Code (IaC) tools including Terraform, CrossPlane, and AWS ACK.
Develop automation and operational tooling using Python and Bash scripting.
Manage and optimize AWS cloud infrastructure including EKS, EC2, S3, IAM, Route 53, and ECR.
Ensure platform security, compliance, and operational best practices across cloud-native environments.
Support deployment management and release automation using Helm and Kubernetes-native tooling.
Contribute to continuous improvement of DevOps engineering standards, automation practices, and platform reliability.
What We’re Seeking
Solid DevOps engineering experience with a focus on product/platform engineering rather than traditional infrastructure operations.
Hands-on experience implementing GitOps workflows using tools such as ArgoCD or FluxCD.
Deep expertise with Kubernetes, including troubleshooting, scaling, and managing containerized applications in production environments.
Strong scripting and automation skills using Python and Bash.
Solid experience with AWS cloud services including EKS, EC2, S3, IAM, Route 53, and ECR.
Experience with observability and monitoring tools such as Prometheus and Grafana.
Hands-on experience with Infrastructure as Code (IaC) tools including Terraform, CrossPlane, and AWS ACK.
Experience managing deployments and packaging applications using Helm.
Strong understanding of cloud security, reliability, and DevOps best practices.
Nice to have experience with Kubernetes Kustomize, Kubernetes CrossPlane. Familiarity with Kubernetes Operator Pattern.
Exposure to service mesh technologies such as Istio and Envoy.
Experience supporting large-scale, distributed, cloud-native applications.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $101,500 to $159,500 with this range reflecting differences in candidate knowledge, skills and experience.
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Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Skills Required
- Proven experience building and operating data-intensive, containerized applications on Kubernetes
- Proficient with AWS services such as EKS, EC2, S3, IAM, Route 53, and ECR
- Solid understanding of observability tools like Prometheus and Grafana
- Skilled in scripting and automation (e.g., Python, Bash, GitHub Workflows)
- Hands-on experience with infrastructure as code tools (Terraform, CrossPlane, AWS ACK)
- Experience with Helm and ArgoCD for managing deployments and building CD pipelines
- Exposure to Kubernetes Operator pattern, Kustomize, service mesh technologies (Istio, Envoy)
FICO Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FICO and has not been reviewed or approved by FICO.
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Leave & Time Off Breadth — Time off offerings include paid holidays, paid sick days, and PTO, with typical vacation time described in the mid‑teens to ~20 days per year. Paid maternity and paternity leave are also included, which strengthens overall leave coverage.
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Equity Value & Accessibility — Equity-related rewards include an Employee Stock Purchase Plan with a discounted purchase feature, and broader participation in performance-based equity grants is described. These ownership programs can materially increase total rewards beyond base pay.
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Parental & Family Support — Parental leave is described as available up to 12 weeks, alongside a Family Building Benefits Program that supports fertility, adoption, surrogacy, and related services. This adds targeted support for employees navigating parenthood and family planning.
FICO Insights
What We Do
Headquartered in Silicon Valley USA, FICO® (NYSE:FICO) is a leading analytics software company, helping businesses in over 80 countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.
