As a DevOps Engineer IV at Jumio, you are expected to be strong in both the “Dev” and “Ops” aspects of DevOps. We are seeking someone with a deep understanding of systems architecture and core computer science concepts, who can reason about system behavior rather than simply working with current toolsets.
This is a high-bar role with significant rewards. As one of our hires in our Bengaluru office, you will help shape the team and culture, collaborate with energetic peers who will challenge and inspire you, and gain considerable international exposure with opportunities for cross-departmental impact.
Role ValueThis role is an individual contributor position within the Production team, with some focus on observability to improve reliability of our platform and boost engineer productivity. You will mentor junior engineers and drive collaborative projects across teams.
Responsibilities- Deploy, manage, and administer web services in public cloud environments.
- Design and develop solutions for secure, highly available, performant, and scalable services in elastic environments.
- Own all operational aspects of web services: automation, monitoring, alerting, reliability, and performance.
- Innovate solutions to operational challenges with a direct business impact.
- Drive resolution and communication during production-impacting incidents.
- Lead technical projects and ensure project-level deliveries.
- Collaborate effectively with engineering and business teams across continents.
- Bachelor’s or advanced degree in Computer Science or a related field.
- 8+ years of professional DevOps / Infrastructure management experience, with 5+ years in AWS.
- Strong foundation in operating systems, networking, distributed systems, and systems architecture.
- Proven track record of leading critical DevOps projects.
- Hands-on expertise with AWS services, orchestration (ECS, EKS), and infrastructure management.
- Proficiency with observability concepts (logs, metrics, tracing)
- Experience with SaaS observability platforms (eg Datadog, NewRelic, Honeycomb, Dynatrace…) and building in-house solutions (ELK stack, Prometheus, Grafana stack…)
- Strong scripting and automation skills (Python, Bash).
- Solid experience with Infrastructure as Code (Terraform, CloudFormation, Packer) and containerization (Docker, Kubernetes).
- Strong debugging, troubleshooting, and problem-solving abilities.
- Broad exposure to cloud-hosted applications, virtualization platforms, relational/non-relational databases, reverse proxies, and orchestration platforms.
- Excellent communication, collaboration, and stakeholder management skills.
- Demonstrated curiosity, continuous learning, and drive to raise the technical bar.
- Prior experience as a senior developer or application architect.
- Experience in cloud cost optimization and exposure to FinOps concepts (cost allocation, unit economics…)
- Experience working in compliance-regulated environments (PCI DSS, ISO 27000, HIPAA, SOC 2, GDPR).
We hire for attitude as much as skill. Attributes highly valued across Jumio include:
- Friendly and supportive
- Adaptable and flexible
- Articulate and persuasive
- High IQ and EQ
- Curious and coachable
- Commercially aware
- Resilient and tenacious
- Big-picture thinking with attention to detail
IDEAL Values: Integrity, Diversity, Empowerment, Accountability, Leading Innovation
About Jumio
Jumio is the leading provider of online identity verification, eKYC, and AML solutions. With a global footprint, we are expanding to meet strong client demand across industries such as Financial Services, Travel, Sharing Economy, Fintech, Gaming, and more.
Equal OpportunitiesJumio is a collaboration of people with diverse ideas, strengths, interests, and cultures. We welcome applications from colleagues of all backgrounds and statuses.
Jumio Values:
IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation
Equal Opportunities:
Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.
About Jumio:
Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.
Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.
Applicant Data Privacy
We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to [email protected].
Skills Required
- 8+ years of professional DevOps / Infrastructure management experience
- 5+ years of experience in AWS
- Strong foundation in operating systems, networking, distributed systems, and systems architecture
- Hands-on expertise with AWS services, orchestration, and infrastructure management
- Proficiency with observability concepts and SaaS observability platforms
- Strong scripting and automation skills
- Solid experience with Infrastructure as Code and containerization
- Excellent communication and collaboration skills
What We Do
Jumio helps you know, then trust your customers online. From account opening to ongoing monitoring, the Jumio KYX Platform provides advanced identity proofing, risk assessment and compliance solutions to accurately establish, maintain and reassert trust. Leveraging advanced technology including automation, biometrics, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps organizations fight fraud and financial crime, onboard good customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Based in Palo Alto, Jumio operates globally with offices in North America, Latin America, Europe, Asia Pacific and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. For more information, please visit jumio.com.
Why Work With Us
Our IDEAL values of Integrity, Diversity, Empowerment, Accountability and Leading Innovation are the compass setting for our culture. Along with our clear and positive purpose of eliminating fraud our values help to bring together a hugely diverse and globally distributed team to work as #onejumio.
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