DevOps Engineer III - EAM

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job Summary:

As a Software Engineer III - Ops at OpenGov, you'll build best-in-class multi-tenant SaaS solutions that enable efficiency, transparency, and accountability within government agencies. You'll be a key member of our engineering team, writing software, delivering new cloud infrastructure, and automating CI/CD processes in a fast-paced, agile environment using modern technologies, including GitHub Actions, Terraform, Kubernetes, Azure/AWS, ArgoCD, and Grafana.

In this role, you'll have the opportunity to collaborate closely with engineering leadership and application engineers. Your strong collaboration skills and ability to execute quickly will be key to your success. A typical day would involve optimizing deployment processes, building, upgrading, and re-architecting infrastructure, fine-tuning resource utilization, and ensuring monitoring and alerting are configured for all aspects of the application.

At OpenGov, we value natural self-starters who can effectively communicate ideas and contribute to our respect, dedication, and fun culture. If you have a passion for good deployment design and solid cloud architecture and love clean code, principles over dogma, and making the world a little better every day, you'll find a perfect alignment with our values.

Responsibilities:

• Design, deploy, and maintain a highly available and scalable multi-tenant SaaS environment in AWS.
• Implement and manage infrastructure as code using tools such as Terraform or CloudFormation.
• Optimize AWS services for cost-efficiency, performance, and reliability.
• Ensure high reliability and disaster recovery readiness across all AWS services.
• Enforce security policies, procedures, and standards to protect sensitive data.
• Implement best practices for securing AWS resources, including VPC configurations, IAM roles, security groups, and network ACLs.
• Work with compliance teams to ensure adherence to regulations and industry standards such as SOC2 and StateRamp. 
• Design, build, and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions, or CircleCI.
• Facilitate seamless integration and continuous deployment processes to ensure rapid and reliable delivery of new features and patches.
• Set up and manage comprehensive monitoring and alerting systems using tools like CloudWatch, Prometheus, or Grafana.
• Develop and implement incident response protocols; lead incident investigations and post-mortems.
• Provide mentorship and training to junior engineers, fostering a culture of continuous learning and improvement.
• Collaborate with cross-functional teams to define technical requirements and deliver high-quality solutions.

Requirements and Preferred Experience:

• BA/BS in a computer-science-related discipline or equivalent experience required
• 5+ years of experience in software engineering with a deep focus on cloud operations, security, and DevOps.
• 1+ years of running Kubernetes at scale and in production on public clouds
• Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby).
• Proven track record in designing and managing AWS infrastructure for SaaS applications.
• Extensive experience with infrastructure as code tools such as Terraform or CloudFormation.
• Strong knowledge of AWS services, including EC2, RDS, S3, VPC, IAM, and Lambda, among others.
• Expertise in CI/CD tools like Jenkins, GitHub Actions, CircleCI, or equivalent.
• Advanced skills in monitoring and logging tools such as CloudWatch, Prometheus, or Grafana.
• Experience with Windows management tools and SQL is desirable
• In-depth understanding of cloud security practices, including encryption, identity and access management (IAM), and network security.
• Strong problem-solving skills with a proactive approach to identifying issues and delivering solutions.
• Excellent communication skills with the ability to collaborate effectively across various teams.

What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more!

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.