The Role
Develop and maintain CI/CD pipelines, manage production services, ensure security best practices, monitor incidents, and mentor junior team members.
Summary Generated by Built In
Responsibilities:
- Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes.
- Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues.
- Build a seamless zero-downtime process to upgrade our core infrastructure (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis)Move us to a region with no downtime. Build a cloud infrastructure that’ll be easy to move to a different cloud service provider.
- Collaborate with development and operations teams to integrate security practices into the software development lifecycle.
- Conduct regular security assessments, vulnerability scans, and penetration testing to identify and mitigate security risks.
- Develop and maintain infrastructure as code (IaC) templates for provisioning and configuring cloud resources securely.
- Monitor and respond to production incidents, including investigation, containment, and remediation activities.
- Stay up-to-date with the latest security threats, vulnerabilities, and best practices, and make recommendations for continuous improvement.
- You will play a pivotal role in ensuring the security, scalability, and reliability of our infrastructure and applications.
- You will collaborate closely with cross-functional teams to implement security best practices throughout the development lifecycle, automate security processes, and enhance our overall DevSecOps capabilities.
- Mentor Junior Team members
Requirements
- Relevant experience of 5+ years and above.
- In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).
- Strong knowledge of networking protocols, security architectures, and identity and access management (IAM) principles.
- Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.
- Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective
- Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.
- Experience with IaaC tools like Ansible, Puppet, Terraform.
- Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.
- Experience with managing NoSQL and RDBMS
- Experience with queuing systems (Kafka, RabbitMQ) and Big data platforms (Hadoop)
- Good programming skills with focus on scripting (Python, Shell, Perl).
- Ability to analyse bottlenecks in architecture and quickly debug to reach resolution for issues
- Have an automation mindset and ability to reason and work with complex systems.
- Excellent communication and documentation skills
- Quick learner and good mentor for junior team members
Top Skills
Amazon Aws
Ansible
Ci/Cd
Docker
Elasticsearch
Google Cloud Platform
Heroku
Kafka
Kubernetes
MongoDB
Perl
Puppet
Python
Redis
Scylladb
Shell
Terraform
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The Company
What We Do
Keywords Studios is an international technical and creative services provider to the global video games industry and beyond.
We bring to life digital content that entertains, connects, challenges and educates people worldwide.
Established in 1998, and now with more than 65 facilities in 22 countries strategically located in Asia, the Americas, Australia and Europe, we provide integrated art creation, marketing services, software engineering, testing, localization, audio and customer care services across more than 50 languages and 16 games platforms to a blue-chip client base of more than 950 clients across the globe.
