Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.
Conviva is seeking a DevOps Engineer II to join our India Office.
What Success Will Look Like:
- Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments
- Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues
- Continuously improve Conviva SaaS services and infrastructure for availability, performance and security
- Implement security best practices – primarily patching of operating systems and applications
- Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
- Participate in 10x7 on-call rotations.
- Work with third party service/support providers for installations, support related calls, problem resolutions etc.
Who You Are & What You've Done:
- 2+ years of experience in DevOps/SRE including automated system configuration, application deployment, and infrastructure-as-code.
- Good Linux system administration abilities.
- Experience in container orchestration using self-hosted Kubernetes/EKS/GKE is a must.
- Real-world experience in working in large-scale AWS or GCP environments.
- Understanding of CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus and ArgoCD.
- Hands-on in any one of the scripting languages: Shell, Python, etc.
- Understanding of SSL and DNS.
- Hands-on on any configuration management tools like Ansible, Puppet or Chef.
- Experience in deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc.
- Basic understanding of networking concepts.
- Always adhere to security best practices.
To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.com
Top Skills
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
