GoKwik

DevOps Engineer - I

Posted 3 Days Ago

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Gurugram, Haryana, IND

In-Office

Mid level

eCommerce

The Role

Build and optimize CI/CD pipelines, manage scalable and self-healing infrastructure, participate in on-call rotations, resolve production incidents, improve observability, automate operations with Terraform, Kubernetes, and scripting, and partner with engineering teams on resilient architectures. The role also includes postmortems, reliability improvements, and adoption of new infrastructure practices.

Summary Generated by Built In

About GoKwik

GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimisation and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 15,000+ merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure.

Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India and the UK.

Why This Role Matters

Our DevOps team is the heartbeat of reliability and velocity at GoKwik. Every deploy we ship touches billions in GMV and thousands of merchants who trust us daily. As a DevOps Engineer (I / II), you’ll be at the frontlines of ensuring our systems are always-on, resilient, and ready to scale. From designing self-healing infrastructure and debugging live incidents, to automating CI/CD pipelines and mentoring peers, you’ll directly shape how fast and how safely GoKwik can grow. This is a role where you don’t just keep the lights on, you power the engine.

What You'll Own

Reliability at scale - build and optimise CI/CD pipelines, debug distributed systems, and design infra that heals and scales itself
On-call ownership - take part in rotations, resolve incidents quickly, and drive blameless postmortems that turn learnings into playbooks
Automation everywhere - use Terraform, Kubernetes, and scripting (Python/Go/Shell) to eliminate manual toil and accelerate delivery
Observability mindset - create dashboards, alerts, and tracing that keep us ahead of issues
Engineering partnership - work hand-in-hand with product and engineering teams to design architectures that are resilient from day one
Continuous improvement - research, propose, and implement new tools and practices that make our infra faster, safer, and smarter

Who You Are

You bring 1 - 4 years of experience in DevOps / SRE / CloudOps roles, ideally in fast-scaling SaaS or eCommerce environments
Strong fundamentals in Linux, networking, and distributed systems
Hands-on experience with AWS/GCP, Terraform, Kubernetes, and CI/CD tooling (Jenkins, GitHub Actions, etc.)
Comfortable with on-call ownership, debugging production incidents, and improving reliability
Solid scripting ability (Python, Go, or Shell) to automate and eliminate manual toil
Curious, proactive, and eager to make systems faster, safer, and more reliable
At higher experience levels: proven ability to design resilient infra, run chaos tests, mentor peers, and drive best practices across teams

Why GoKwik

At GoKwik, we aren’t just building tools, we’re rewriting the playbook for eCommerce in India.

We exist to solve some of the most complex challenges faced by digital-first brands: low conversion rates, high RTO, and poor post-purchase experience. Our checkout and conversion stack powers 500+ leading D2C brands and marketplaces and we’re just getting started.

Skills Required

1–4 years of experience in DevOps, SRE, or CloudOps roles
Strong fundamentals in Linux, networking, and distributed systems
Hands-on experience with AWS or GCP
Hands-on experience with Terraform and Kubernetes
Experience with CI/CD tooling such as Jenkins or GitHub Actions
Experience with on-call ownership and debugging production incidents
Scripting ability in Python, Go, or Shell
Experience in fast-scaling SaaS or eCommerce environments
Ability to design resilient infrastructure, run chaos tests, mentor peers, and drive best practices at higher experience levels

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The Company

HQ: New Delhi, Delhi

265 Employees

Year Founded: 2020

What We Do

GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth. Embarked on a mission to democratise the shopping experience, GoKwik enables eCommerce brands to deliver superlative customer experience across the shopping funnel thereby boosting conversion rates and revenue growth. It also solves for other critical pain points of the industry such as COD RTO (Return to Origin) and helps brands manage the RTO problem while offering COD as a payment channel. With its recent addition of a third product: KwikChat, GoKwik is solving for low ROIs on marketing campaigns through 30+ Whatsapp use cases such as abandoned cart recovery, click to whatsapp ad campaigns & headless checkout. 1 in 3 shoppers is already shopping on the GoKwik network that has helped 500+ brands scale their businesses with higher GMV realisation & profit margins. It is helmed by Chirag Taneja (Co-Founder and Chief Executive Officer), Vivek Bajpai (Co-Founder and Chief Technology Officer), and Ankush Talwar (Co-Founder and Chief Data Scientist). GoKwik is backed by investors such as Sequoia Capital, Matrix Partners India, RTP Global & Think Investments. GoKwik's team has deep knowledge in the space of eCommerce with people having previous experience in Flipkart, Razorpay, Swiggy, Myntra, Nykaa, and more.