Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Are you ready to dive into the world of DevOps and make a tangible impact?
About the team
Control Panel Development team’s main product is HostPilot / Control Panel — a web administrative portal that allows Intermedia customers and partners to manage their services, users, devices, subscriptions and related account settings.
The team also supports core backend services and integrations around Control Panel, including synchronization, directory, notifications, Partner Portal integrations, BFF services, .NET-based services, Angular frontends and supporting infrastructure.
What you will be doing:
- Build, maintain and improve CI/CD pipelines using GitHub Actions, Azure DevOps and Octopus Deploy.
- Deploy and support applications across development, testing and production environments.
- Automate infrastructure and configuration management using Ansible.
- Support Windows (IIS/ARR) and Linux-based environments.
- Help operate Kubernetes-hosted applications and modern cloud-native services.
- Monitor production systems, investigate incidents and improve platform reliability.
- Troubleshoot deployment, infrastructure and application issues.
- Work closely with engineering teams to deliver reliable production releases.
- Contribute to operational documentation and deployment runbooks.
What you will bring to the role:
- 3+ years' experience in DevOps, Site Reliability Engineering or Systems Administration.
- Experience administering both Windows and Linux environments.
- Strong Ansible experience.
- Experience building or maintaining CI/CD pipelines.
- Experience supporting web applications in production.
- Knowledge of Docker and Kubernetes.
- Familiarity with networking fundamentals including TCP/IP, DNS, HTTP(S) and TLS.
- Experience with scripting (PowerShell, Bash, Python or similar).
- Experience with monitoring and logging platforms.
- Good communication skills and confidence working with cross-functional engineering teams.
- Professional working proficiency in English (B2 or above).
- Azure experience.
- Octopus Deploy.
- RabbitMQ.
- SQL Server and T-SQL.
- NGINX and reverse proxy configuration.
- ServiceNow or other ITSM tools.
- Production incident management.
- Secrets management.
- Experience migrating legacy applications to containers.
- Familiarity with .NET application deployments.
- Mostly Windows servers, including IIS and ARR module.
- Linux servers for supporting services and modern application hosting.
- CI via GitHub Actions and Azure DevOps, including YAML and classic pipelines.
- CD via Octopus Deploy, including native steps and custom script steps.
- Infrastructure as Code and Configuration as Code via Ansible.
- Docker, Kubernetes and NGINX for new .NET Core, Angular and BFF services hosting.
- Monitoring via Prometheus, Grafana, Alertmanager, BigPanda and PagerDuty.
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- 3+ years experience in DevOps, SRE or Systems Administration
- Administer Windows and Linux environments
- Strong Ansible experience
- Experience building or maintaining CI/CD pipelines
- Experience supporting web applications in production
- Knowledge of Docker and Kubernetes
- Familiarity with networking fundamentals (TCP/IP, DNS, HTTP(S), TLS)
- Experience with scripting (PowerShell, Bash, Python or similar)
- Experience with monitoring and logging platforms
- Good communication skills and ability to work with cross-functional teams
- Professional working proficiency in English (B2 or above)
- Azure experience
- Octopus Deploy
- RabbitMQ
- SQL Server and T-SQL
- NGINX and reverse proxy configuration
- ServiceNow or other ITSM tools
- Production incident management experience
- Secrets management experience
- Experience migrating legacy applications to containers
- .NET application deployment familiarity
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
