Deviation Owner

Posted 4 Hours Ago
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Barnard Castle, Durham, England, GBR
In-Office
Mid level
Healthtech • Biotech • Pharmaceutical
The Role
Own and govern site deviation management: lead and oversee investigations, drive RCA and CAPAs, coordinate review meetings and IRB, coach DMAIC problem solving, analyse trends, and report risks and improvements to site leadership to reduce recurrence and ensure GMP compliance.
Summary Generated by Built In

Deviation Owner

Closing Date: 6th July 2026 (COB)

Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.
Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.
We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.
Position Summary
You will own and drive the management of deviations within a manufacturing or packaging site. You will lead investigations, coordinate corrective actions, and work with quality, production, engineering and suppliers to reduce recurrence. We value clear communicators who use data, act with integrity, and build trusted relationships. This role offers visible impact, technical growth and the chance to strengthen how we deliver safe, high-quality products as part of our mission to unite science, technology and talent to get ahead of disease together.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

  • Own and govern the deviation management process, ensuring it operates effectively, consistently and in line with GMP requirements, site expectations and compliance targets.

  • Oversee deviation lifecycle progression, monitoring status, quality, timelines and risks while escalating issues where required.

  • Provide governance and oversight of investigation quality, root cause analysis and CAPAs, ensuring outputs meet the required standard without directly authoring investigations.

  • Coordinate and facilitate deviation review meetings and IRB processes, enabling clear prioritisation, decision-making, escalation and timely progression.

  • Facilitate DMAIC activity as directed by the Operations Manager (Technical), acting as a DMAIC coach and certifier to build capability in robust problem solving and sustainable improvement.

  • Analyse deviation trends and process performance data, escalating complex or critical issues and communicating status, risks and improvement opportunities to site leadership and governance forums.

Why You?
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
- Strong practical experience in a regulated manufacturing, packaging or quality environment.
- Hands-on experience leading investigations, root cause analysis and corrective action implementation.
- Clear written and verbal communication skills, with experience producing investigation and technical reports.
- Strong problem solving using data and logical methods such as 5 Whys, Fishbone or other structured approaches.

- Familiarity with Good Manufacturing Practice (GMP) and relevant regulatory expectations.

- Experience with change control, risk assessment, and deviation trend analysis.
Preferred Qualification
If you have the following characteristics, it would be a plus:
- Experience in pharmaceutical or biotech manufacturing, packaging or quality operations.
- Knowledge of statistical tools, data visualisation or basic process capability analysis.
- Experience working in a matrix organisation and collaborating across functions and geographies.
- Experience coaching or leading small cross-functional investigation teams.

Working model
This role is on-site at Barnard Castle. Candidates should be prepared to work from the site and collaborate closely with colleagues on the shop floor.

What success looks like
- Timely, well-documented investigations that identify root causes and prevent recurrence.
- Reduction in repeat deviations and improved process performance.
- Clear, actionable reports that help operations and quality teams learn and improve.
- Strong working relationships across production, engineering, quality and suppliers.

How to apply
We want to hear from people who enjoy hands-on problem solving and clear teamwork. Apply now and tell us in your CV or cover letter how your experience aligns with the responsibilities and qualifications above. If you need reasonable adjustments during recruitment, please tell us when you apply — we are committed to inclusion and to supporting all applicants.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.


GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.


People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.


GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.


We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.


Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [email protected] where you can also request a call.


Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a  Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive


Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.


Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Skills Required

  • Strong practical experience in a regulated manufacturing, packaging or quality environment
  • Hands-on experience leading investigations, root cause analysis and corrective action implementation
  • Clear written and verbal communication skills, with experience producing investigation and technical reports
  • Strong problem solving using data and logical methods such as 5 Whys, Fishbone or other structured approaches
  • Familiarity with Good Manufacturing Practice (GMP) and relevant regulatory expectations
  • Experience with change control, risk assessment, and deviation trend analysis
  • Experience in pharmaceutical or biotech manufacturing, packaging or quality operations
  • Knowledge of statistical tools, data visualisation or basic process capability analysis
  • Experience working in a matrix organisation and collaborating across functions and geographies
  • Experience coaching or leading small cross-functional investigation teams

GSK Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GSK and has not been reviewed or approved by GSK.

  • Strong & Reliable Incentives Compensation is characterized as including strong salary and perks, with annual bonuses and long-term incentives contributing materially to total rewards. Recognition and performance-linked rewards are described as a consistent component of the package.
  • Healthcare Strength Health coverage is presented as comprehensive, spanning medical, dental, vision, disability, life insurance, and mental health benefits. The breadth of coverage is repeatedly framed as a standout element of the overall rewards experience.
  • Retirement Support Retirement offerings are described as robust, anchored by a 401(k) plan and additional savings vehicles such as employee stock purchase programs. Employer contributions and savings options are portrayed as meaningful supports for long-term financial security.

GSK Insights

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The Company
HQ: Brentford
105,615 Employees
Year Founded: 2000

What We Do

A science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have three global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products. We aim to bring differentiated, high-quality and needed healthcare products to as many people as possible, with our three global businesses, scientific and technical know-how and talented people.

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