General Position Summary: Firm Information Technology Services – Technical Lead – Microsoft Dynamics 365 (D365)
Make an impact with our Technology - As a key team member of the Development team as a Technical Lead, Microsoft Dynamics 365 (D365). This diverse team of tech-savvy builders and problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry. We’re looking for team members who have a strong sense of ownership and drive, and who thrive on delivering high-quality solutions that are redefining the way MNP does business.
The IT development team of the Firm IT is responsible for developing and maintaining bespoke platforms and applications for our business users. Our team operates with a product-centric approach, ensuring solutions are user-focused and long-term ready. Our development process is agile, using latest / advanced technologies to ensure speed, quality, and innovation.
MNP prides itself on being an ‘advisor’ to its clients(individuals, businesses, and organizations), focusing on their success by delivering personalized strategies and solutions that help clients reach their full potential — wherever business takes them.
MNP set up MNP SPARK its GCC in Bangalore in May 2025 with a focus on enabling the firm drive growth, efficiency, customer delight and innovation, by leveraging high quality talent in India. MNP Spark is like any other MNP region/office - front facing, client focused but working with all of MNP regions in Canada to deliver services
Responsibilities:
- Lead the design and implementation of Microsoft D365 (Marketing, Sales, Project Operations) and Power Platform solutions (Power Apps, Power Automate, Power BI)
- Lead the development of customizations, plugins, workflow, and integrations for D365 applications with Power Platform solutions
- Evaluate, solve, and build integrations between D365 applications and third-party systems
- Connect D365 and Power Platform solutions with internal enterprise systems
- Lead troubleshooting efforts for issues within Dynamics and integrations with other systems, coordinating effort between users, internal teams, and Microsoft support
- Manage and coordinate implementation and adoption of upgrades and new functionality as it is added to the Dynamics Sales, Marketing, and Project Operations platform
- Understand and incorporate Dynamics and other licencing models to optimize licensing assignment within D365 applications
- Provide technical mentorship and guidance to team members, fostering skill development and growth
- Lead the team in establishing development, integration, and data management standards
- Ensure adherence to development best practices, including code readability, modularization, reusability, and error handling
- Develop standards for system development, integrations, and data management using APIs, middleware, and connectors for consistency and scalability
- Collaborate and skillfully communicate with stakeholders of varying technical expertise, Business Analysts, and the Product team to gather and analyze business requirements, translating them into technical solutions
- Identify, plan, and implement solutions to resolve technical debt on an ongoing basis
Requirements
Qualification
- Familiarity with Power Platform administration, governance, and security such as permissions, user authentication (OAuth2), and compliance in Power Automate
- Experience with Azure services (Logic Apps, Azure Functions) and their integration with D365
- Strong understanding of Microsoft Dataverse (formerly Common Data Service)
- Knowledge of D365 Web API and OData services
- Experience leveraging PowerShell and JavaScript
- Understanding of DevOps practices, including CI/CD pipelines for deploying and managing the solutions
- Demonstrated ability to effectively communicate, mentor team members and collaborate across Development teams to achieve organization goals
Experience with the following would be considered an asset:
- Experience with Microsoft Copilot, especially within the Microsoft 365 ecosystem
- Proficiency in programming languages such as C#, .NET, JavaScript, HTML, CSS
Educational Qualifications:
Bachelor Or Master in Technology/Engineering
Bachelor Or Master of Computer Applications
Certifications:
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210)
Microsoft Certified: Power Platform Developer Associate (PL-400)
Experience:
At least 6 years of experience with D365, including implementation and customization (Marketing, Sales, or Project Operations) is preferred
At least 5 years of experience in developing Microsoft Power Platform solutions, including Power Apps and Power Automate
At least 5 years of experience with REST API, SOAP, and JSON for custom integrations and triggers
Skills Required
- Familiarity with Power Platform administration, governance, permissions, user authentication including OAuth2, security, and compliance in Power Automate
- Experience with Azure Logic Apps and Azure Functions integrated with Dynamics 365
- Strong understanding of Microsoft Dataverse
- Knowledge of the Dynamics 365 Web API and OData services
- Experience with PowerShell and JavaScript
- Understanding of DevOps practices, including CI/CD pipelines
- Ability to communicate effectively, mentor team members, and collaborate across development teams
- Bachelor's or Master's degree in Technology or Engineering
- Bachelor's or Master's degree in Computer Applications
- Microsoft Certified Dynamics 365 Sales Functional Consultant Associate certification MB-210
- Microsoft Certified Power Platform Developer Associate certification PL-400
- At least 6 years of Dynamics 365 experience, including implementation and customization in Marketing, Sales, or Project Operations
- At least 5 years of experience developing Microsoft Power Platform solutions, including Power Apps and Power Automate
- At least 5 years of experience with REST API, SOAP, and JSON for custom integrations and triggers
- Experience with Microsoft Copilot, particularly within the Microsoft 365 ecosystem
- Proficiency in C#, .NET, JavaScript, HTML, and CSS
What We Do
wNy Consulting, operating through the MNP Spark global capability center in Bangalore, supports MNP’s client-facing professional-services operations with high-quality talent in India. MNP provides accounting, consulting, tax, and digital services across Canada, delivering personalized solutions tailored to clients’ needs. The Bangalore center focuses on growth, efficiency, customer delight, innovation, and cross-regional service delivery, including U.S. corporate tax engagements. Founded in 1958, MNP has over 9,700 professionals and 154 offices across Canada.
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