Development Support Intern
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us during the summer of 2027 to help drive high-performance teams and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Position Profile
The Support Intern will learn, assist team members, and complete technical tasks to support, automate, and enhance development systems management. The Support Intern will be assigned a project to evaluate, improve, and automate important system or tool functions (i.e., security, server management, AWS management). The project will require the Intern to understand current implementation, research and propose improvements, and complete technical tasks that will enhance our organization’s Development Support and User teams requirements. The project would benefit the Intern by learning (1) Operating Systems and networking technology, (2) AWS Infrastructure environment, (3) Automation tools, and (4) Learn and collaborate with Development Support technical experts and professionals. The candidate will be provided with an opportunity to learn how the Support team manages, improves, and supports an AWS Cloud Infrastructure and Development servers and networks.
Candidate will be exposed to:
- Automation programming
- Operating Systems (Linux, Windows) and networking technology
- Cloud technology (AWS)
- Agile Scrum Methodology
- Software Product Development, Quality, and Support
- Project Research, Implementation, and Executive Presentation
- Artificial Intelligence (AI) technologies
- Team building and networking Activities
QUALIFICATIONS (Education, Experience, and Certifications)
- Working towards a B.S. or M.S. in Computer Science or Information Technology
- Student must be currently enrolled in an accredited college or university or enrolled to continue their education in an accredited graduate program
- Students must have a cumulative GPA of 3.0 or higher
- Students are to successfully complete all required screenings prior to hire
Job Duties and Responsibilities
- Our Interns will apply their education to meaningful projects in a team environment alongside a technical mentor. You will be exposed to many levels of management within our company
- Recommends solutions to problems/issues that impact the project
- Determines and examines software alternatives
- Contributes to project planning
- Constructively challenges and improves processes related to the specific assignment
- Documents own work
- Present project overview and summary to executive team at end of internship
Required / Preferred Skills
- Knowledge of Linux and Windows Operating System Installation, Support, and Troubleshooting
- Interest in learning System support and configuration
- Interest in languages (e.g., Bash, Python, Ansible, JavaScript, PowerShell)
- Analytical and problem-solving skills
- Knowledge of Agile software development and support
- System skills on Linux and Windows platforms
- Strong communication and teaming skills Ability to work both independently and in a collaborative team environment
- Effectively uses teamwork skills to interact and collaborate on technical issues with mentor / team
- Positively contributes to a high morale/high-performance team culture
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Skills Required
- Currently pursuing a B.S. or M.S. in Computer Science or Information Technology
- Currently enrolled in an accredited college or university or enrolled to continue education in an accredited graduate program
- Cumulative GPA of 3.0 or higher
- Successfully complete all required screenings prior to hire
- Knowledge of Linux and Windows operating system installation, support, and troubleshooting
- Interest in learning system support and configuration
- Interest in Bash, Python, Ansible, JavaScript, or PowerShell
- Analytical and problem-solving skills
- Knowledge of Agile software development and support
- System skills on Linux and Windows platforms
- Strong communication and teamwork skills
- Ability to work independently and collaboratively
Ricoh Global Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh Global Services and has not been reviewed or approved by Ricoh Global Services.
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Healthcare Strength — Benefits are positioned as comprehensive, with medical, dental, and vision coverage plus life and disability protection as core components. Multiple plan choices are described, suggesting employees can tailor coverage to their needs.
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Retirement Support — Retirement benefits are a recurring strength, highlighted by a 401(k) program with company matching (described as 50% on the first 6% of base salary). Additional references to regular bonuses and contributions to retirement further reinforce the perceived value of the retirement offering.
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Leave & Time Off Breadth — Time-off benefits are described as a meaningful part of the total rewards package, including vacation, sick days, holidays, and PTO structures. Extra options such as purchasing additional vacation are also described, increasing perceived flexibility in time off.
Ricoh Global Services Insights
What We Do
Digital transformation is crucial for a business but complex to deliver. It’s so complicated that no single company can be expected to provide everything required to achieve success; but one company can ensure everything gets delivered. That’s why Ricoh works with best in class delivery partners to support us through the process of transforming your business into a digital business. As well as our partners, we offer access to our seventeen thousand engineers. They’re on the ground, around the world, ready and able to manage the complexity of transformation. Digital transformation moves so quickly, that you could redefine it on a daily basis. Ricoh provides the people, processes and technology to help your business evolve and embrace new ways of working.
