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Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Position Overview
ContingentReporting to the VP, Development Operations, the Development Operations Analyst - Contractor is an integral member of the City Year fundraising and engagement process. The Development Operations Analyst – Contractor is responsible for Salesforce data integrity, building reports and dashboards in Salesforce, building reports and analysis in Excel, and other duties as needed to meet the needs of the City Year Development Teams. The Analyst plays an impactful role in supporting productivity and success of engagement and fundraising efforts. This is a contract role.
Job Description
Minimum Qualifications
- 3+ years of experience in Salesforce and Excel
- Authorized documentation to work in the United States of America
Responsibilities
The Development Operations Analyst - Contractor will perform the following roles and responsibilities as described below:
Maintaining System & Data Integrity
- Serves as a Salesforce subject matter expert.
- Assists with adding new records and managing manual merging process of duplicate records.
- Protect constituent confidentiality and follow departmental information policies.
Analysis and Presentation of Data
- Assists with weekly and quarterly reporting as needed
- Assists with the annual buildout and quarterly updates of Salesforce reports and dashboards as needed
- Prepare concise Salesforce reports and maintain as necessary with new data.
- Perform other duties as assigned.
Collaboration
- Participating in staff meetings and contribute to team success
Preferred Qualifications
- City Year/AmeriCorps experience is a plus
- Previous fundraising background
- Skilled in coaching/training and onboarding others
Competencies
In order to succeed in this role, an applicant must have the following competencies:
- Collaboration: Connects with stakeholders to identify shared interests; partners with others to incorporate different perspectives toward a common goal.
- Teamwork: Actively contributes to shared projects with the understanding that team success is personal success.
- Decision-Making: Uses appropriate context and data to make sensible and timely decisions; displays sound judgment when faced with opportunities/challenges.
- Flexibility: Changes course quickly and thoughtfully when faced with new or unanticipated circumstances.
- Problem-Solving: Identifies opportunities to make improvements; gathers information; connects related and unrelated concepts; integrates findings into actionable solutions.
Technical & Functional Skills
Minimum 3-5 years’ experience in Salesforce, project management, fundraising administration.
Physical requirements
- Ability to sit for extended periods and occasionally stand or walk
- Manual dexterity for typing, writing, and handling office equipment
- Visual acuity to read screens and printed materials
- Hearing ability to participate in conversations and respond to phone calls
- Ability to communicate clearly in person, by phone, and in writing
Working Conditions
- Operates in a home office environment using standard office equipment.
- Typical schedule: Monday–Friday, 9:00 a.m.–5:00 p.m., or as agreed upon per the written statement of work
- Must have reliable internet access for remote work.
Benefits
This role will not be eligible for City Year's benefit packages and is contingent upon completion of all satisfactory background checks, verification of your eligibility to work in the United States, and any other documentation that may be required.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Skills Required
- 3+ years of experience in Salesforce
- 3+ years of experience in Excel
- Experience in project management and fundraising administration (3-5 years)
- Authorized documentation to work in the United States
- City Year/AmeriCorps experience
- Previous fundraising background
- Skilled in coaching, training, and onboarding others
What We Do
City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year partners with public schools in 29 communities across the U.S. and through international affiliates in the U.K. and South Africa.
