Development Officer

Description

Nexus Family Healing is looking to hire a Development Officer to join our fantastic Foundation department!

For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Pay and Schedule:

• Full-time Hybrid from Minnesota opportunity.
• Travel up to 40% in the MN and ND area
• Starting salary range: $80,000-$90,000 annually

Nexus’ Comprehensive Benefits Include:

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary: Our Development Officer (Individual Giving) drives revenue growth by managing and expanding a portfolio of individual donors and prospects capable of giving $1,000+ annually. This role focuses on personalized cultivation, solicitation, and stewardship strategies to deepen donor engagement and increase lifetime value. The successful candidate is a relationship builder with strong fundraising acumen, disciplined pipeline management, excellent communication skills, and a passion for our mission.

Primary responsibilities:

Portfolio Management & Strategy

• Manage a portfolio of donors and prospects with the capacity to give $1,000+.
• Create annual, personalized cultivation and solicitation strategies based on donor interests and capacity.
• Conduct 8–12 high quality, mission aligned donor engagements each month (meetings, virtual, calls) to deepen relationships and guide donors toward meaningful giving opportunities.
• Apply relationship management techniques to qualify, cultivate, solicit, and steward donors, ensuring clear next steps and timely follow up.

Solicitation & Revenue Generation

• Personally solicit gifts at the $1K–$25K level, securing renewals, upgrades, and multi-year commitments.
• Partner with the Director of Development on strategy for leadership annual giving and major gifts.
• Collaborate with senior leadership, board members, and program staff to support strategic solicitations and donor meetings.
• Prepare compelling proposals, briefing materials, and donor communications, tailor cases for support to donor interests.

Stewardship & Donor Experience

• Deliver an exceptional stewardship experience: timely acknowledgments, meaningful impact reporting, and donor touchpoints.
• Coordinate recognition opportunities and engagement activities (e.g., small gatherings, site visits) in conjunction with foundation team members and agency leaders.
• Track and report outcomes of stewardship activities to improve retention and upgrade rates.

Donor Development & Prospecting

• Qualify new prospects via referrals from donor services team, identifying opportunities for connection and engagement 

Data, Reporting & Collaboration

• Maintain accurate, timely records in the CRM (actions, proposals, contact reports, next steps).
• Track progress to goals; produce monthly portfolio and revenue forecasts.
• Partner closely with MarCom and Foundation team members on donor messaging and with Events on cultivation opportunities.

Company Policy, Procedure, Training & Compliance

• Remains self-motivated and demonstrates the ability to work independently and as a part of a team; effectively collaborates with colleagues on projects and special initiatives. 
• Remains current on all required trainings and certifications; maintains working and applicable knowledge of all Nexus policies and procedures. 
• Ensures appropriate boundaries are maintained in all staff/donor interactions 
• Exercises moral judgement and sound decision making; exercises the ability to plan, prioritize, organize and problem and effectively manage multiple projects and activities while responding to change.
• Ensure confidentiality regarding client and donor information and comply with Nexus policies involving client and donor privacy and 
• Demonstrates an acceptance and respectfulness toward diversity concerning commonalities and differences such as: gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity.
• Understands all Nexus policies and procedures and references and applies policies as needed.

Requirements

 Required Education and Licensure:

• Experience and knowledge of the philanthropic environment in MN 
• 3–5 years of fundraising experience with demonstrated success soliciting gifts at the $1K+ level (or relevant relationship management experience with a track record of closing).
• Ability to travel up to 40% in the MN/ND area
• Experience and comfort presenting to donors and small groups.
• Experience and proficiency with a CRM (e.g., Raiser’s Edge/NXT or similar); disciplined data hygiene
• Proficiency with Microsoft Office suite Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements

Preferred Education and Experience:

• Experience in a mid-size nonprofit, familiarity with relationship management, wealth screening, and leadership annual giving/major gifts
• Regional philanthropic knowledge

Additional preferred skills:

• Ability to synthesize programmatic impact into compelling donor-facing narratives and proposals
• High emotional intelligence, discretion, and professionalism; able to work independently and as a team player
• Strong project management, attention to detail, and results orientation

Travel:

• Must be able to travel without assistance via car for more than 40% of work time, depending on donor assignments in assigned region. Air travel will be required for team retreats, and other organization meetings as necessary.

 ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy, care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!