What you'll be doing:
- Assessment and processing of requisition and diversion applications for sewer and water networks.
- Ensuring applications are reviewed in accordance with the relevant standards and the appropriate processes are adhered to within regulatory timescales.
- Ensuring that quotations are produced in line with the Company’s charging arrangements.
- Ensuring that our record system is updated to reflect most recent information at each step in the process.
- Monitoring and reviewing scheme fees to ensure that schemes are completed within budget and any additional costs are recovered.
- Undertaking all project closure procedures ensuring that all financial and technical duties are completed.
- Being responsible for the achievement of timescales for job elements as delegated by the Development Lead to achieve the overall scheme Levels of Service.
- Compliance with current health and safety legislation and policies at all times during the execution of all activities.
- Input into, and participate in, monthly reporting and reviews.
- Compliance with processes and procedures at all times during the execution of all activities.
What we are looking for:
- NVQ in Civil Engineering Level 4 or similar
- Eng-Tech or above status with a professional Engineering organisation (ICE, CIWEM etc) is desirable but not essential
- Experience in Customer Service environment.
- Previous experience in civil engineering/water company.
- Experience in Designing and/or Construction Clean and Waste apparatus.
- Knowledge of Health and Safety Legislation
- Previous experience in managing the lifeline of multiple projects. Prepare and maintain budgets.
- Ability to work within a team, liaise with staff at all levels and form a working relationship across different departments.
- Organised and strong decision maker
- Analyse risks and opportunities
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What We Do
South West Water is part of Pennon Group plc. We provide reliable, efficient and high quality drinking water and waste water services throughout Cornwall and Devon and in small areas of Dorset and Somerset. We also look after the region's bathing waters and coastline.
South West Water came into being in 1989 with the privatisation of the water industry. We inherited a water system suffering from a century of neglect but, thanks to the tireless work of our 1,300 employees, have brought the region's drinking water, sewerage systems and bathing waters into line with the stringent UK and European Union standards.
This extensive programme of environmental improvement has resulted in some of the finest bathing waters in Europe, picturesque scenery and clean rivers with stunning wildlife.
We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations.







