Development and Operations Engineer

Posted 5 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Entry level
Hardware • Information Technology • Other • Software • Analytics
The Role
As an entry-level Development and Operations Engineer, you will support ITSM SaaS implementation, manage incidents, and enhance service delivery using AI technologies.
Summary Generated by Built In

Job Title: Development and Operations Engineer

Job Location: Chennai, India

Our Department: Trimble - AECO (Platform)

Launch Your DevOps Career as our Next Junior ITSM Engineer (Cloud Platform)!

Are you an enthusiastic problem-solver ready to kickstart your career in DevOps and IT Service Management? Join our Trimble Cloud Platform team to gain hands-on experience supporting a world-class ITSM SaaS implementation while collaborating with global experts to drive innovation and service excellence!

About the Role

This is a unique entry-level opportunity to gain direct mentorship from senior DevOps engineers while managing a Gartner Magic Quadrant leading ITSM platform. You will be at the forefront of technology by actively testing and implementing Generative AI and Predictive AI capabilities to enhance service delivery for a global enterprise.

What You Will Do

  • Drive the ITSM solution (Atlassian’s JSM Cloud as of now) delivery by assisting with small enhancements, fixes, and configuration changes within our cloud ecosystem.

  • Implement cutting-edge Generative AI and machine learning capabilities to automate and enhance global service delivery.

  • Master service operations by triaging platform incidents, identifying root causes, and monitoring system health to ensure business continuity.

  • Maintain implementation documentation and manage version control tasks throughout the entire software development lifecycle (SDLC).

What Skills & Experience You Will Bring

  • Strong interest in IT Service Management, IT Operations, and platform development.

  • Basic understanding of ITIL v4 concepts such as Service Request, Problem, Incident, Change, and Configuration management.

  • Full fluency in both written and spoken English.

  • Excellent problem-solving skills and a high level of attention to detail.

  • Degree in Computer Science, IT, or equivalent practical experience.

Bonus Points For

  • Familiarity with basic scripting or coding relevant to ITSM application portfolios.

  • Knowledge of deploying lightweight applications leveraging platform extensibility.

  • Experience with ITIL-based asset or knowledge management.

How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

Join a Values-Driven Team: Belong, Grow, Innovate. 

At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. 

Candidate Privacy Notices by Country

If you need assistance or would like to request an accommodation in connection with the application process, please contact [email protected].

Skills Required

  • Degree in Computer Science, IT, or equivalent practical experience
  • Basic understanding of ITIL v4 concepts

Trimble Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trimble and has not been reviewed or approved by Trimble.

  • Equity Value & Accessibility An employee stock purchase plan with a discount and lookback, plus RSUs in some roles, makes equity participation accessible. The ESPP is often highlighted as a standout part of the package.
  • Parental & Family Support Paid parental leave in the U.S. is characterized as solid and well-regarded. This support is repeatedly positioned as a strength within the broader benefits offering.
  • Leave & Time Off Breadth PTO is described as generous, with some groups using flexible or unlimited models. Paid holidays and flexible time-off approaches contribute meaningfully to work-life support.

Trimble Insights

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The Company
HQ: Sunnyvale, CA
10,001 Employees

What We Do

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming industries such as agriculture, construction, geospatial and transportation. For more information about Trimble (NASDAQ:TRMB), visit: www.trimble.com. Trimble products are used in over 141 countries around the world. Employees in more than 30 countries, coupled with a highly capable network of dealers and distribution partners serve and support customers worldwide. As the market leader in most of our businesses, we offer a compelling value proposition to our customers based on productivity, return on investment and environmental stewardship. Come position yourself with an innovative industry leader and position yourself for success.

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