The Role
As a Senior Associate in Software and Platform Solutions, you'll enhance and maintain the technology platforms using Salesforce, improve system integrations, troubleshoot issues, and support the team in delivering scalable software solutions.
Summary Generated by Built In
Discover Your Impact at MLT
At MLT, we’re more than just a workplace; you'll be part of a dynamic team that's setting the standard for what ambitious, forward-thinking work looks like. We move with purpose, value big ideas, and give our people the runway to lead and make an impact where it counts. Here, your work directly supports programs that develop the next generation of leaders, helping talented professionals grow, succeed, and make meaningful contributions. The reasons our people love working at MLT are as unique as they are. Come join us and discover the power of doing work that truly matters.
About the role
As the Senior Associate, Software and Platform Solutions on MLT’s Technology Team, you will work closely with the Salesforce Architect as part of the Software and Platform Solutions team—a key subsector of the broader Technology function. In this role, you’ll collaborate with project managers, scrum masters, and technical colleagues to support the maintenance, improvement, and scalability of the platforms that power MLT’s operations. You will work across technologies including Salesforce, utilizing Apex coding, Salesforce Lightning, Flows, and data structures—along with Avature, Symplicity, SM Apply, HubSpot, Canvas LMS, and middleware tools like Cyclr. You’ll also focus on improving how Salesforce integrates with tools like Tableau and others to enhance overall system functionality. Success in this role means being a detail-oriented, technically curious team player, someone who contributes to critical fixes, supports integration efforts, and helps ensure systems run smoothly to enable data-driven insights and support MLT’s continued growth. By building and maintaining our technology infrastructure, this role plays a critical part in advancing MLT’s mission to cultivate talented leaders and in driving evidence-based decision-making across the organization.
Location: Bethesda, MD (Hybrid; in-office Wednesdays)
What will you be engaged in day-to-day?
- Proactively identify and recommend enhancements to existing software solutions, leveraging analytics, user/stakeholder feedback, and cross-team input.
- Document and present proposals in Jira, and own enhancements from requirements gathering through approval and implementation.
- Collaborate with Product and Engineering to ensure recommendations align with organizational goals.
- Play a key role in defining direction and executing the implementation of API integrations for new platforms, ensuring seamless connectivity with front-end applications, third-party systems, and Salesforce CRM.
- Support and occasionally guide Systems Analysts in Production Operations Support across multiple technology platforms, helping troubleshoot complex issues.
- Participate in the design, development, and ongoing maintenance of scalable and sustainable software solutions with increasing autonomy.
- Write clean, maintainable, and scalable code using modern software development practices, with strong expertise in Salesforce Apex preferred.
- Demonstrate use of SDLC best practices including structured testing, source control, and release management, while actively keeping abreast of evolving platform features and maintaining an Agile, collaborative approach to development?
- Troubleshoot and resolve advanced issues related to Salesforce functionality, integrations, and data integrity, escalating as appropriate.
- Develop and maintain comprehensive technical documentation for Salesforce configurations, customizations, and integrations to support knowledge sharing and continuity.
- Actively contribute to Agile/Scrum development processes, including sprint planning, daily stand-ups, retrospectives, and providing accurate effort estimates.
- Mentor or provide guidance to more junior team members when appropriate.
- Perform other duties as assigned
What qualifications would help you succeed in this role?
- Bachelor’s degree in Computer Science or a related technical field required
- 2-3 years of progressive experience in software development, platform support, or systems integrationHands-on experience with Salesforce data flows and Apex coding required.
- Knowledge of modern software development languages and best practicesProficiency with API development and integration desired
- Experience customizing and configuring the Salesforce platform, including security settings, user roles, profiles, workflows, validation rules, and process automation.
- An understanding of a range of enterprise platforms and how they work (e.g., Salesforce, HubSpot, SurveyMonkey Apply, Canvas LMS, Symplicity, Avature)
- Ability to problem-solve and troubleshoot complex technical and data-related issuesWritten and verbal communication skills, including the ability to communicate technical information to non-technical audiences.
- Demonstrated experience with API integrations, Java development, OOP (can be an undergraduate project, real-world experience or independent project)
- Salesforce Developer Platform I Cert- highly preferred
- Salesforce Developer Platform II Cert - This will set you apart!
Working at MLT
People-First Culture
Our people-first approach is grounded in the vision of our Founder and CEO, John Rice. We believe that when our people thrive, our impact deepens, which is why we prioritize well-being, connection, and continuous growth at every level.
You’ll get:
-Access to LinkedIn Learning, Harvard Business Review, and MLT-hosted sessions to grow your skills and expand your network
-Team retreats, employee recognition, and Employee Affinity Groups (EAGs) that celebrate our wins and deepen community
-Opportunities to connect through virtual socials, fireside chats, and coffee chatsUse of AI-driven tools and cutting-edge technology to bring bold ideas to life
-Work Together Wednesdays dedicated to team collaboration, brainstorming, and alignment
Rest & Recharge
We know that recharging your energy and maintaining well-being are essential to bringing your best self to work and life. That’s why we create space for rest and focus throughout your week and year.
You’ll get:
-15+ days of paid time off annually, plus 10 paid holidays
-Early wrap-ups on Summer Fridays so you can enjoy more daylight and downtime
-Focus Fridays dedicated to deep work, self-reflection, and personal development
-Wellness sessions with colleagues to build mental health resilience and manage stress
Flexibility & Balance
We trust you to manage your work schedule and location to optimize productivity while maintaining a healthy personal and professional life. Prioritizing your well-being supports sustainable performance and engagement.
You’ll get:
-Hybrid or remote roles designed to give you the flexibility needed to do your best work
-In-person collaboration opportunities, such as retreats, local gatherings, and flexible modern workspaces that reduce isolation and build community
-High-quality shared workspaces designed to foster collaboration, creativity, and connection
-Seamless digital tools and platforms designed to keep you connected, focused, and supported regardless of location
-Wellness resources designed to support your mental, physical, and emotional well-being
Learn more about our benefits
At MLT, we believe that when our people thrive, our impact grows. Explore our benefits overview to see how we support your physical, mental, and financial well-being so you can bring your best self to work and beyond. You'll also enjoy access to exclusive perks and discounts on travel, entertainment, and everyday essentials through MLT’s employee benefits platform.
MLT Benefits Overview
About Management Leadership for Tomorrow (MLT)
MLT is a national nonprofit committed to expanding economic opportunities and building a more inclusive economy. For over 20 years, MLT has provided enterprising young people with a proven playbook for economic mobility and has partnered with the world’s leading employers to help them recruit the best talent from all backgrounds, develop their next generation of leaders, and create cultures of fairness where all employees can thrive. Learn more at mlt.org.
Apply Today.
Ready to make your mark? Apply now and help shape the future—one leader at a time.
Top Skills
Apex
APIs
Avature
Canvas Lms
Cyclr
Flows
Hubspot
Salesforce
Salesforce Lightning
Sm Apply
Symplicity
Tableau
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The Company
What We Do
Management Leadership for Tomorrow (MLT) is a non-profit organization that is changing the face of leadership across sectors and driving breakthrough results for individuals and institutions. MLT has established a clear and comprehensive Black equity standard for employers through the MLT Black Equity at Work Certification.
The Certification provides the roadmap and the recognition necessary to enable and encourage employers across America to make the shift from perpetuating the Black inequity problem to propelling the Black equity solution. Becoming MLT Black Equity at Work Certified requires employers to take the same results-oriented approach with Black equity as they do with quarterly earnings and other core business priorities.
MLT supports high-achieving African Americans, Latinx, and Native Americans with a winning professional playbook, one-on-one coaching, and door-opening relationships that accelerate their career paths from college to MBA to senior leadership. MLT has created a thriving network of more than 8,000 Rising Leaders and is fundamentally transforming the diverse talent pipelines at its partner organizations, including more than 150 leading corporations, nonprofits, and business schools.
MLT is a leading source of minority talent for top graduate business schools and for many of the nation's premier corporations including Amazon, Boston Consulting Group, Citi, Deloitte, Goldman Sachs, Google, Greylock Partners, PepsiCo, and Target. MLT's innovative solution has also resulted in strategic partnerships with leading philanthropies such as the Ballmer Group, Citi Foundation, Cognizant U.S. Foundation, Ford Foundation, MacArthur Foundation, New Profit, Inc., and the Charles and Lynn Schusterman Family Foundation. MLT has been featured on the cover of Fortune, in The Atlantic, the Wall Street Journal and the Washington Post. For more information, visit MLT.org.
