Developer Relations Manager

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Artificial Intelligence • Software
The Role
The Developer Relations Manager at Gladia fosters developer engagement, creates content, and collaborates with teams to enhance community outreach and customer understanding of the product.
Summary Generated by Built In
About Gladia

Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT/Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, Aircall and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by world-class investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.

Gladia is looking for an enthusiastic, experienced, passionate Developer Relations Manager. If you understand the nuances of how software is built, can inspire in-person and online audiences, and can work across different communities and departments, we would love to hear from you.

We believe real-time processing is the next frontier of audio transcription APIs and for this role, you'd be working with a rapidly growing company that's positioned at the intersection of speech AI and enterprise productivity, serving developers who need reliable, multilingual audio processing capabilities for their applications.

Role

At Gladia, our Developer Relations leader will wear many hats to win the hearts and minds of software teams. In this role, you’ll foster and build networks with developers, devops, engineering managers, and prompt engineers...

You will work closely with our marketing, tech and product teams to help us present and position our products while supporting our community in the most impactful way possible. Not only that, we will be counting on you to be our eyes and ears in the community and deliver back feedback from our community and users.

You will be a great public speaker, excellent writer, and comfortable operating across different media and environments. You will help us produce compelling content, campaigns, and marketing collateral. You'll enable a broader community of technologists across events, content, media, campaigns, and more.

In the role, you won’t be bouncing from event to event parroting the same message. We want someone who can really understand the needs of our audience, serve them, and build a relationship.

New and prospective customers and community members will depend on you to help them truly understand the value we offer, and how they can harness it. This work will play a critical role in the broader success of the company.

Missions
  • Own developer engagement end-to-end: understand developer needs, reduce friction, and help them successfully build with Gladia.

  • Create high-impact technical content (Videos, talksdocs, blog posts, demos, tutorials) that solves real problems and drives adoption.

  • Be the public face of Gladia for developers: speak at conferences, meetups, hackathons, customer events, and within online communities.

  • Build and nurture strong relationships with developers, partners, and community leaders across the ecosystem.

  • Act as the voice of the community internally: turn developer feedback into actionable insights for product, engineering, and marketing.

  • Work closely with internal teams to align developer experience, messaging, and roadmap priorities.

  • Design and run scalable DevRel initiatives: events, ambassador programs, partnerships, and social channels.

  • Own DevRel outcomes, not just activities: define and track metrics around adoption, activation, retention, and community health to maximize real product impact.

  • Continuously challenge how we do things to raise the bar on developer experience and advocacy.

ProfileExperience with the following is required
  • 3+ years of experience in developer relations and advocacy.

  • Experience working in technology and other online communities.

  • Excellent public speaking, writing, blogging, and content development skills.

  • Facilitating complex and sensitive community situations with humility, judgment, tact, and humor.

  • Working independently and autonomously, managing multiple competing priorities.

Experience with any of the following preferred
  • 5+ years of experience leading community advocacy and developer relations programs within a software or Internet-based company.

  • Experience and knowledge of open source workflow, projects, and culture.

  • Prior developer experience, preferably working on an infrastructure/API project

  • Existing network from a diverse set of communities and social media platforms.

  • Media training and experience in communicating with journalists, bloggers, and other media on a range of technical topics.

What Gladia offers
  • Fully Remote role

  • Health insurance

  • Dental & Vision

  • Short-term and long-term disability

  • 401k

  • Unlimited PTO

  • Wellness benefits

  • Please submit your application in English. It’s our company language so you’ll be speaking lots of it if you join.

  • We treat all candidates equally - if you’re interested please apply through our careers portal.

Top Skills

APIs
Open Source
Speech Ai
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The Company
HQ: Paris
50 Employees
Year Founded: 2022

What We Do

Gladia is on a mission to help companies leverage cutting-edge AI and retrieve actionable insights from audio data. Its API supports advanced speech recognition and analysis features in over 100 languages, with exceptional accuracy and asynchronous and real-time transcription.

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