Role Summary
The Dev/Ops Engineer (Internal Systems & Automation) is responsible for developing, integrating,
and supporting internal systems across the organization. This unique role bridges development and
operations, with ownership over APIs, SQL environments, data pipelines, and custom application
support. The primary objectives are to ensure data reliability, streamline automation, and facilitate
seamless system interoperability.
Core Responsibilities
1. API & Integration Engineering
2. Design, build, manage, and optimize REST and SOAP API integrations.
3. Maintain robust authentication, error handling, and monitoring across all integrations.
4. Document integration workflows and enforce best-practice security standards.
5. SQL Development & Database Engineering
6. Design and maintain SQL tables, views, stored procedures, and database schemas.
7. Optimize query performance and troubleshoot data integrity issues.
8. Support analytics, business intelligence, and dashboard reporting needs.
9. ETL & Data Pipeline Management
10. Build and maintain data pipelines using Azure Data Factory, Azure Pipelines, and related
Azure services.
11. Implement ETL/ELT workflows for both internal and external systems.
12. Monitor pipeline performance, handle failures, manage alerts, and optimize throughput.
13. Ensure data quality, transformation accuracy, and consistent delivery across environments.
14. Application Support & Custom Development
15. Troubleshoot and support existing code and integrations, including JavaScript and PHP.
16. Assist with the maintenance of custom applications and internal automation workflows.
17. Perform root-cause analysis across APIs, middleware, pipelines, and databases.
18. Dev/Ops & Automation
19. Identify manual processes and automate them using scripts, APIs, and Azure services.
20. Maintain CI/CD processes for integrations and scripts via Azure Pipelines.
21. Implement logging, monitoring, alerting, and operational runbooks to ensure reliability.
22. Documentation & Cross-Team Collaboration
23. Maintain comprehensive technical documentation, diagrams, and operational procedures.
24. Collaborate with IT, Operations, and Leadership teams to define requirements and deliver
solutions.Required Skills & Experience
1. Programming & Integration
2. Functional proficiency in JavaScript and PHP.
3. Strong understanding of REST and SOAP API design, authentication protocols, and
JSON/XML formats.
4. SQL & Data Engineering
5. Expertise in SQL development, database schema design, indexing, and performance
tuning.
6. Experience with SQL Server, MySQL, or PostgreSQL platforms.
7. Azure Data & Automation
8. Required experience with Azure Data Factory (ADF), ETL/ELT pipeline development, Azure
Pipelines, and Azure DevOps concepts.
9. Skill in monitoring pipelines, debugging failures, and optimizing performance.
10. Systems & Troubleshooting
11. Ability to perform root-cause analysis across APIs, pipelines, data models, and codebases.
12. Thorough understanding of integration architecture and operational reliability.
Preferred Experience
• Experience with Git or other version control systems.
• Familiarity with Azure Functions or Logic Apps.
• Experience supporting business intelligence and reporting teams.
• Understanding of cloud infrastructure concepts, particularly Azure networking and security.
Top Skills
What We Do
GXA is an award-winning IT consulting company and managed services provider located in Richardson, Texas. Recognized by Inc. 5000 as one of the fastest growing IT companies in the nation in 2014, 2019, and 2020, GXA also made the inaugural Inc. 5000 Series: Texas List, the most prestigious ranking of the fastest-growing Texas-based private companies in 2020. Do you know what your IT Support Company is doing for you? We help businesses take command and control of their IT, and we’re ready to show you what fast, friendly, highly responsive IT support looks like. GXA was founded in 2004 as an LLC and became incorporated in 2008. Since its inception, GXA has helped hundreds of companies in dozens of industries in the Dallas-Fort Worth area transform their technology from an expense to a profit center. We provide IT solutions, consulting, disaster, and business continuity planning services, managed technology solutions, backup & data recovery, cybersecurity, and cloud computing services. Businesses outsource their IT services to GXA for peace of mind which includes 24/7 network monitoring. If you have a business with 30 or more users call GXA for outsourced IT Services. Here’s how to get in touch: Call us at 972-630-3323 Email us at [email protected] Or get your FREE IT Network Assessment where we’ll review your systems and let you know what critical elements you might be missing. *Book your complimentary consultation by copying and pasting this link in your browser - https://gxait.com/free-consultation/ Here’s what our clients are saying about us… “We receive fast answers and support 24/7 and their customer support is better than any I have experienced elsewhere during my career” - Kim Hopkins, Crew Dallas
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