Engineering Manager - North America

Reposted 11 Days Ago
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Charleston, SC, USA
In-Office
150K-180K Annually
Senior level
Software
The Role
The Development Manager leads and manages front-end and back-end engineers, enhancing team capabilities, driving process improvements, and ensuring alignment within the engineering department and across functions.
Summary Generated by Built In
Overview

The Engineering Manager leads and empowers a team of front-end and back-end engineers, serving as the operational and people leadership backbone of the engineering department. This role bridges hands-on team management with cross-functional collaboration, owning the health of engineering processes, tooling, and talent while ensuring engineers are set up to deliver high-quality work across complex eCommerce engagements. The Engineering Manager partners closely with the Engineering Director to scale the department, drive continuous improvement, and represent the needs of the engineering team across the broader organization. They are a player-coach who leads by example, fostering a culture of accountability, curiosity, and cross-disciplinary collaboration.

Responsibilities

People Leadership & Development

  • Directly manages a team of front-end and back-end engineers, providing coaching, performance feedback, career development planning, and day-to-day support 
  • Conducts regular 1:1s, performance reviews, and goal-setting conversations to develop individual contributors and build team capability 
  • Provides real-time support on technical challenges, delivery escalations, and interpersonal dynamics within the team 
  • Drives recruiting, hiring, and onboarding of engineering team members 
  • Builds a team culture rooted in collaboration, ownership, and continuous learning Identifies skill gaps and partners with the Engineering Director on training and development strategies

Cross-Functional Collaboration

  • Serves as the engineering team's primary connector to PMO, UX, and account functions, ensuring alignment across disciplines 
  • Encourages and facilitates cross-functional knowledge sharing between front-end, back-end, and QA engineers 
  • Partners with project and program managers to align engineering workflows with delivery milestones and client expectations 
  • Represents the engineering team in cross-departmental meetings and leadership discussions 
  • Supports lead developers with seamless handoffs between solution scoping and technical delivery

Tooling & Systems 

  • Evaluates, implements, and maintains the tools and systems that support the engineering team across the development lifecycle 
  • Monitors tooling effectiveness and advocates for investments that improve team efficiency and technical output quality 
  • Ensures the adoption of development tools, project management integrations, and internal platforms 
  • Stays current on emerging tools and technologies relevant to the agency's technical stack and client needs 
  • Partners with the Engineering Director & IT Manager on tooling strategy and org-wide systems decisions
  • Maintain expertise in Shopify’s product roadmap and technical ecosystem, including enterprise-grade integrations such as ERP, PIM, CRM, and OMS.

Engineering Director Support 

  • Acts as a strategic partner and operational right-hand to the Engineering Director, helping to execute on departmental goals and initiatives 
  • Manages escalations, leads team-level initiatives, and drives alignment across engineering and adjacent teams as needed 
  • Represents team capacity, morale, and development needs in leadership conversations 
  • Contributes to departmental planning including headcount, resource allocation, and technical roadmapping 
  • Steps into leadership gaps and supports broader organizational priorities as directed

Requirements 

  • Bachelor's degree in Computer Science, Engineering, or a related field; equivalent experience considered 5+ years of engineering experience with at least 5 years in a people management or team lead capacity 
  • Proven experience managing a group of 20+ front-end and back-end engineers
  • Demonstrated success driving process improvement and engineering standardization initiatives Experience with capacity planning, resource management, and technical roadmapping 
  • Strong people leadership skills including hiring, coaching, performance management, and team development 
  • Ability to balance strategic thinking with day-to-day operational execution 
  • Exceptional communication skills across written, verbal, and collaborative formats 
  • Proven ability to manage ambiguity, build alignment, and lead through influence
  • Must be willing to work early EST hours for coordinating and communicating with our offshore team.

Skills 

  • Strong understanding of modern web development practices including front-end and back-end engineering disciplines 
  • Well versed in platform integrations involving strong data management and manipulation
  • Experience managing or leading engineering teams in an agency or enterprise environment 
  • Demonstrated ability to build cross-functional relationships and work across disciplines 
  • Familiarity with eCommerce platforms, preferably Shopify or Shopify Plus Experience owning or improving engineering processes and delivery workflows 
  • Comfortable evaluating and implementing tools across the development lifecycle 
  • Strong communicator with the ability to translate technical concepts for non-technical stakeholders

The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.

What are the perks?

We do our best to make sure employees are supported in everything they do. We offer a range of benefits and perks:

  • Remote first organization
  • Full medical, dental, vision, disability, and company paid life insurance
  • Employer 401(k) contributions 
  • Employee assistance program
  • Start accrual with 20 days of PTO annually + holidays 
  • Annual winter break: We close the week between Christmas and New Year's so everyone can truly disconnect and recharge
  • Paid parental leave
  • Company events, happy hours, and retreats
  • Budget for continuing education 
  • Other perks vary by location
Physical demands requirements

Common office/desk environment that involves long periods of time at a stationary desk with extensive computer work that requires repetitive motion of the wrists, hands, and/or fingers.
If this role is filled in the US, the annual salary range is $150,000 USD - $180,000 USD and is commensurate to several factors that are unique to each candidate, including but not limited to years of experience, skill set / qualifications, and geographical work location considering differences in cost of living, therefore, actual base pay offered may vary.  

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The Company
Austin, TX
57 Employees
Year Founded: 2009

What We Do

Anatta provides product teams for fast-growing, sustainable DTC brands that don’t take shortcuts. We’re in the business of exponential growth, helping $25M brands scale over $100M. In 2020, Anatta clients grew by 287%. That’s 9x industry average. We’ve worked with brands like Rothy’s, Athletic Greens, Four Sigmatic, Mack Weldon, Molekule, CARIUMA, Berkey Filters — and a lot more. Today, opportunities for rapid eCommerce growth abound. But many DTCs are stuck under a huge backlog of work, making it difficult to build the kind of customer experience that will capture growth. Time for something new. With Anatta, build a flexible product team with dedicated UX, UI, or developer resources — backed by 10 years of data-driven results and Anatta executives at the helm as your thought partners. Shift, expand, or contract your resources with 30 days’ notice at any time. Specializations include UX, UI, application engineering, performance optimization, operation automation, replatform, headless eCommerce, and progressive web apps (PWAs). Move faster. Increase conversions. Revolutionize retention. Let’s map your rapid growth strategy.

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