The Role
Supervises daily detox program operations, ensuring continuity of care, participant safety, documentation, admissions, referrals, discharge planning, and communication across shifts. Provides coaching and guidance to Addiction Support Workers, monitors participant progress and bed utilization, prepares regulatory reports, supports staff training, and contributes to quality improvement and policy implementation. The role may require evening, night, weekend, and holiday shifts in a ministry-focused detox facility.
Summary Generated by Built In
Position Title: Detox Supervisor
Location: Lighthouse Mission, Winnipeg, MB
Reports to: Operations Director for Detox
Mission:
Building bridges of hope by supporting the physical, spiritual, social, and psychological needs of our community, we aim to bring eternal freedom and joy.
Vision:
A community where every individual's biopsychosocial and spiritual needs are met, ensuring that each person steps into a future of enduring freedom and boundless joy, one life at a time
Core Values:
• Compassion - Recognizing the multifaceted nature of human beings, we commit to addressing not just the physical, but the emotional, social, psychological, and spiritual needs, mirroring Christ's comprehensive care.
• Enduring Hope - Rooted in the belief that every individual deserves a future brimming with freedom and joy, we continually strive to be a beacon of optimism and assurance, drawing from the eternal hope of the Gospel.
• Inclusive Love - Embracing all individuals irrespective of their backgrounds, struggles, or stories, we embody Christ's unconditional love, welcoming everyone into our community with open arms, just as He did.
• Stewardship - Guided by the principle that we are caretakers of God's creations, including our fellow beings, we dedicate ourselves to selfless service, ensuring that resources, time, and skills are used effectively to bring about positive change in the lives of those we serve.
Position Summary
The Detox Supervisor provides day-to-day leadership of the detox program by ensuring continuity of care between shifts, supporting Addiction Support Workers, coordinating participant admissions and transitions, and maintaining consistent communication across the program.
This position bridges front-line operations with administrative responsibilities while helping ensure participants receive safe, compassionate, and coordinated care.
Primary Responsibilities
Clinical & Program Oversight
• Ensure continuity of care between all staff shifts.
• Review and monitor shift reports and participant documentation.
• Provide support and guidance to Addiction Support Workers.
• Monitor participant progress throughout detox.
• Ensure participant safety and program standards are maintained.
Intake & Referrals
• Coordinate participant admissions.
• Complete intake documentation.
• Maintain participant files.
• Coordinate referrals to treatment centres and community agencies.
• Develop and oversee participant discharge planning.
Administration
• Maintain required program documentation.
• Prepare reports for funding and regulatory requirements.
• Monitor occupancy and bed utilization.
• Coordinate communication with external agencies.
• Assist in policy implementation.
Leadership
• Provide day-to-day supervision of program operations.
• Support staff through coaching and mentorship.
• Ensure consistent communication between shifts.
• Assist in staff orientation and ongoing training.
• Participate in quality improvement initiatives.
• Provide coverage for support workers when needed
Additional Responsibilities
• Other duties as assigned
Education, Experience and Credentials
• Diploma or Degree in Social Work, Human Services, Psychology, Nursing, Addictions, or related field required OR five or more years of directly related leadership experience within addictions, detoxification, shelters, healthcare, or community services.
• Current First Aid and CPR Certificate
• Leadership experience preferred
• Experience coordinating referrals is preferred
• Knowledge of addictions or withdrawal management, trauma informed care, and crisis intervention
• Experience with motivational interviewing considered an asset
• Must be able to obtain and maintain a clear Vulnerable Sector Clearance.
Personal Competencies
• Leadership
• Organizational skills
• Decision making
• Communication
• Conflict resolution
• Coaching
• Critical thinking
• Strong documentation skills
Work Environment
• The position is based in a detox facility where staff work in and among individuals going through detox recovery.
• Flexibility schedule, which may include working evenings, nights, weekends and holiday.
• The work environment reflects the Christ-centered mission, where staff collaborate in ministry-focused work that supports individuals on their recovery journey.
Skills Required
- Diploma or degree in Social Work, Human Services, Psychology, Nursing, Addictions, or a related field, or five or more years of directly related leadership experience
- Current First Aid and CPR Certificate
- Knowledge of addictions or withdrawal management, trauma-informed care, and crisis intervention
- Ability to obtain and maintain a clear Vulnerable Sector Clearance
- Leadership experience
- Experience coordinating referrals
- Experience with motivational interviewing
- Leadership, organizational, decision-making, communication, conflict-resolution, coaching, critical-thinking, and documentation skills
- Availability for evenings, nights, weekends, and holidays
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Adult & Teen Challenge (ATC) is a faith-based non-profit organization providing Christ-centered addiction recovery services for adults and teens. With over 200 residential centers across North America, the organization focuses on transforming lives through a combination of biblical principles, discipleship, mentoring, and life-skills training to help individuals find freedom from addiction and other life-controlling issues.
.png)
