Detox Assistant - FT

Nexus Family Recovery Center is a Dallas-based nonprofit dedicated to helping women and families heal from substance use disorder. We provide a comprehensive continuum of care, from detox through residential and outpatient treatment, rooted in trauma-informed, evidence-based practice and a deep belief that recovery is possible for everyone we serve.

At Nexus, our culture is built on the same values we bring to our clients: respect, compassion, and integrity. Our team is made up of professionals who are serious about the work and about each other, and we are committed to building a workplace where staff feel supported, valued, and able to grow.

We back that commitment with meaningful benefits. Full-time employees receive fully covered health insurance premiums — no cost to you for your own coverage. Coverage is also available to dependents at a cost. Additionally, clinical and medical staff are eligible for student loan reimbursement through our HRSA-approved site designation, making Nexus an exceptional opportunity for those carrying the weight of graduate or professional school debt.

If you're looking for work that matters, a team that shows up, and an organization that invests in the people doing the hard work, then we'd love to meet you.

The Detox Assistant is responsible for providing safe and quality care to clients in a medically supervised detoxification program for individuals experiencing withdrawal from alcohol and/or drugs. Working under the supervision of nursing and/or clinical staff, the Detox Assistant helps monitor clients, maintain a safe and structured environment, assists with daily client needs, and supports medical and clinical program staff in providing quality care during the detoxification process.

• Help orient new clients to the detox program, rules, and expectations.
• Monitor clients on the detox unit to ensure safety and well-being.
• Complete vitals, COWS, and CIWA, and enter vitals in state EHR (CMBHS) and Nexus EHR (Welligent), as needed for Detox clients. This role also completes case notes in Welligent documenting any important medical information for clients.
• Assist with monitoring withdrawal symptoms and alert medical staff to concerns or medical emergencies.
• Assist clients with basic needs such as meals, hydration, hygiene supplies, linens, and comfort items.
• Encourage compliance with medical and program instructions.
• Maintain a clean, organized, and safe detox environment.
• Assist with room preparation for new admissions and room turnovers after discharge.
• Assist in maintaining inventory of supplies such as linens, hygiene products, and snacks.
• Document observations, client interactions, and incidents according to facility policy.
• Communicate client concerns, behavioral issues, or medical symptoms to nursing or clinical staff promptly.
• Follow emergency procedures in the event of medical or behavioral crises.
• Ensure clients adhere to medication schedule.
• Maintains accurate and timely documentation in staff logs, shift reports, incident reports, facility forms, and/or other reports promptly.
• Complete required checks of the dorm and hourly physical rounds, checking on clients.
• Complete all required online trainings, attends all required in person trainings and/or staff meetings.
• Perform random room searches and bed checks when necessary.
• Conduct and documents urine screenings.
• Complete chart audits, medication record audits, and medication counts, as needed.
• Comply with all licensing and regulatory standards for medication storage, disposal, counting, reconciliation, etc.
• Check in/out client belongings on admission/discharge.
• Other duties may be assigned.

• High School Diploma or GED required; graduation from an accredited Medical Assistant or Certified Nurse Assistant program preferred.
• Experience in substance abuse treatment, behavioral health, healthcare, or residential care preferred.
• Experience working with individuals experiencing substance use disorders or withdrawal symptoms preferred.

• Knowledge regarding signs and symptoms of withdrawal from drugs and/or alcohol.
• Proficient in common office technology tools, including Microsoft Outlook, Excel, SharePoint, and Teams.
• Knowledge regarding signs that a client appears drowsy or sedated due to medication(s).
• Ability to monitor and manage the care of detox clients.
• Ability to gather and document client health histories and current medical symptoms.
• Observe and document administration of medications in clients eMar.
• Strong, observation, verbal, and written communication abilities.
• Ability to follow medical and program protocols.

• Respects confidentiality always.
• Follows HIPAA and CFR 42 guidelines for disclosing information.
• Adheres to the agency’s compliance plan, code of conduct, and the Nexus policies & procedures.
• Treats all clients, visitors, and co-workers with dignity and respect.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form.
• Ability to solve practical problems involving a variety of concrete variables in standardized situations.
• Ability to perform assigned duties and responsibilities with neatness, accuracy, and a degree of excellence, promptly.
• Ability to work at the maximum capacity of all required expectations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a condition of continued employment, you are responsible for obtaining and maintaining all training required to stay in compliance with state licensure rules and regulations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; navigate stairs, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.