Are you an experienced automotive detailing professional with a passion for leadership, quality, and developing high-performing teams?
CarShop is seeking a Detail Manager to lead our Detail Department and ensure every vehicle meets the high cosmetic standards our customers expect. In this role, you'll oversee daily operations, develop team members, and drive quality, efficiency, and continuous improvement while fostering a culture built on teamwork and excellence.
At CarShop, we're committed to delivering an exceptional customer experience, and that starts with our people. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where employees are valued, respected, and given opportunities to grow and succeed.
CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.
Compensation & BenefitsPay: $70,000.00 - $80,000.00 per year
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Employee discounts
- Paid training and professional development
- Career advancement opportunities within CarShop and Penske Automotive Group
- Stable employment with a Fortune 500 company
- Supportive team-oriented culture
As the Detail Manager, you'll oversee all aspects of the Detail Department while ensuring every vehicle is prepared to CarShop's high standards for retail sale and customer delivery.
Responsibilities include:
- Lead and manage the daily operations of the Detail Department
- Supervise the cosmetic preparation of inventory and customer delivery vehicles
- Schedule and assign work to maximize quality, efficiency, and productivity
- Ensure all vehicles meet CarShop's appearance and quality standards
- Train, coach, and develop Detail Associates to achieve departmental goals
- Conduct performance evaluations and provide ongoing feedback and mentorship
- Maintain departmental records, reports, and operational metrics
- Develop and recommend process improvements that enhance quality and efficiency
- Promote teamwork and collaboration across departments
- Maintain a safe, organized, and productive work environment
- Previous automotive detailing experience required
- Previous leadership or management experience preferred
- Strong knowledge of automotive detailing techniques, products, and equipment
- Ability to train, coach, and develop team members
- Strong organizational and time-management skills
- Excellent problem-solving and decision-making abilities
- Customer-focused with a commitment to quality and continuous improvement
- Positive attitude with strong leadership and communication skills
- Demonstrated integrity, professionalism, and accountability
- Valid driver's license with a satisfactory driving record
- Ability to pass pre-employment screening, including background and drug testing
If you're passionate about quality, leadership, and building a successful team, we'd love to hear from you.
Apply today and become part of the CarShop leadership team.
CarShop is an Equal Opportunity Employer.
#CSSM
Skills Required
- Previous automotive detailing experience
- Previous leadership or management experience
- Strong knowledge of automotive detailing techniques, products, and equipment
- Ability to train, coach, and develop team members
- Strong organizational and time-management skills
- Excellent problem-solving and decision-making abilities
- Customer-focused with commitment to quality and continuous improvement
- Positive attitude with strong leadership and communication skills
- Valid driver's license with a satisfactory driving record
- Ability to pass pre-employment screening, including background and drug testing
What We Do
CarShop is a whole new way to buy a pre-owned car. Other car dealers put all their energy into making sales. We put ours into making friends. At CarShop, you'll benefit from added extras you can't find other places – like no commission salespeople and no haggle prices. We do business differently. You'll notice the difference the minute you contact us. It's a no-hassle environment where everyone – customers and staff – is treated with courtesy and respect.
