FULL-TIME | YEAR ROUND
This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.
The Destination Sales Representative promotes the sale of overnight leisure group business for Jay Peak Resort in all lodging properties and event venues throughout the year by performing the following duties.
ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)
- Outbound sales efforts via telephone, email and site visits to corporations, secondary schools and colleges/universities, and social groups, prospecting and selling year-round group-based business to Jay Peak Resort.
- Drive lodging-based leisure group business at Jay Peak Resort with a focus on up-selling food and Beverage, Pump House Water park events, lift tickets, golf, and all other potential group-based activities while on-resort.
- Develop proposals for new and repeat inquiries and respond to RFPs from group leads,
- Work closely with group leaders to assure the best possible match in services to the group’s expectation and needs.
- Work closely with Destination Services Coordinator to secure room blocks, process deposits and payments, along with rooming list coordination. Addressing cancellations and additions to existing contracts.
- Work closely with the assigned BEO coordinators for planning private group meals and booking venue space for group activities.
- Guide group guests to transportation options, plus assisting with additional on-resort transportation needs for destination groups, accommodating regional transportation as needed.
- Host familiarization tours of Jay Peak Resort and surrounding areas. Coordinate all aspects of the tour including accommodations, food and beverage, and any other relevant activities and aspects of the tour with the appropriate departments.
- Meet with group leaders while on-resort, to confirm service delivery by the resort.
- Daily maintenance of sales schedule for accounts, contacts, and leads for on-going communication, and planning tasks and activities, etc.
- Develop and maintain relationships with group-based customers.
- Investigate any group issues that may result before, during or after the group's stay. Work closely with the Destination Sales Manager and DOS to provide the appropriate resolution to those issues.
- Attend regional, Canadian and east coast trade shows as needed for year-round group business.
- Update weekly, bi-weekly, and seasonal reports in coordination with the Senior Sales Manager and Director of Sales, as needed.
SPECIAL QUALIFICATIONS/REQUIREMENTS
Must hold a valid State of Vermont Driver’s License and be eligible for enrollment as a driver on a Jay Peak Resort’s Commercial Automobile policy. Must be able to travel internationally.
WHY WORK AT JAY PEAK?
We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET
- Wages starting at $19.50-$22.00 per hour with a potential commission range of $4500-$9000 annually, based on sales performance.
- Paid Vacation & Sick Time
- Paid Maternity & Parental Leave
- Medical, Dental, Vision, Life & Disability Insurances
- 401k program eligibility with employer match after a year of employment with 1,000 hours of service
- Remote work and/or flexible schedules (depending on position)
- FREE or deeply discounted season passes for you and your dependents
- Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
- Seasonal employee parties
- Regular free employee breakfasts/lunches, family events, and parties
- For a full listing of employee perks both on and off-property, click here
Skills Required
- Valid State of Vermont Driver's License
- Eligibility for enrollment as a driver on Jay Peak Resort's Commercial Automobile policy
- Ability to travel internationally
What We Do
Jay Peak Resort is a four-season resort in Vermont offering skiing, snowboarding, an indoor waterpark, ice arena, golf course, and various accommodations and activities.
