Destination Manager (Voice)

Posted 14 Days Ago
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Paphos
Mid level
Information Technology • Software
The Role
The Destination Manager (Voice) will oversee international voice traffic, ensuring optimized routing and high quality of service. Key responsibilities include managing carrier relationships, negotiating rates, monitoring service performance, and collaborating with teams to enhance voice solutions and compliance.
Summary Generated by Built In

Description

Intergo Telecom Ltd., a leading technology company in the telecommunications sector, is looking for a skilled and dynamic Destination Manager (Voice) to enhance our voice service capabilities. The successful candidate will oversee the management of our international voice traffic, ensuring optimal routing, enhanced quality of service, and competitive pricing. You will be integral in building and nurturing relationships with voice carriers globally.

Responsibilities

  • Manage and optimize international voice traffic routes to ensure high-quality service
  • Develop relationships with global voice carriers and negotiate competitive rates
  • Monitor voice service performance and implement improvements as necessary
  • Analyze market trends and capacity to identify growth opportunities
  • Liaise with technical teams to address and resolve service issues promptly
  • Ensure compliance with regulatory standards in voice services
  • Collaborate with sales and marketing teams to promote voice solutions
  • Prepare reports on voice traffic performance and carrier relations
Requirements
  • Bachelor's degree in telecommunications, business, or a related field
  • At least 3 years of experience in voice services or telecommunications management
  • Strong understanding of international voice routing and quality metrics
  • Proven experience in carrier management and pricing negotiation
  • Excellent analytical skills with the ability to interpret data effectively
  • Strong interpersonal and communication skills
  • Familiarity with telecom regulations and compliance standards
  • A proactive approach to problem-solving and strategic thinking
  • Ability to work in a fast-paced and collaborative environment

The Company
Athens
49 Employees
Remote Workplace
Year Founded: 2016

What We Do

Intergo Telecom is a fast-growing telecom and technology company developing CPaaS (Communication Platforms as a Service) and is a fully licensed telecom service provider company that was established in Cyprus in the year 2016.

Our company focuses on Enterprise Communication Solutions with powerful SMS API's, SIP Trunks (Voice), and Rich Communication Channels like Viber, Whatsapp, RCS. We are also active in International Wholesale Voice, Enterprise Voice (Telxi.com), Wholesale SMS Transit, Enterprise SMS (SMS.to), Online Fax (Fax.to).

We partner with Tier 1, Tier 2 in Europe, North & Latin America, CIS, Africa, Asia and Middle East on VoIP/SMS.

Our Key strengths are:
• We take an individual approach to each partner
• Reliable and trustworthy worldwide partner network
• Active & efficient traffic management
• Tailored rates based on committed volumes
• Top-of-the-class billing system which meets the pace of the dynamic VoIP/SMS market
• Timely payments
• 24/7 service and technical support.

Join us and let’s explore together profitable business and cooperation opportunities of our VoIP/SMS termination technology.

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