It's fun to work in a company where people truly BELIEVE in what they're doing!
Despatch Supervisor responsible to manage efficient shift dispatch operations and maintaining high service standards. Play a crucial l role in ensuring and oversee the smooth shift dispatch operations, manage the team, coordinates loading of trucks, cage transfers to holding cages and personnel effeciently. Drive and maintain Team Connect and Shop floor development system.
Ensure Despacthing of bread follows applicable SoPs and Work Instructions
Ensure FIFO processes and stock management SOPs are followed
Ensure recons are completed
Supervise and coordinate the loading process to meet delivery requirements and 100% departure time
Accurate verification of orders loaded on trucks (routes and allocated trucks must match)
Supervision of Employees including allocation of work, performance management, manage discipline and labour manning.
Monitor dispatch performance and workloads, hold effective TeamConnect and training sessions
Utilize allocated cleaning materials in maintaining the high standard within the relevant work area
Ensure set Ensure adherence to the Health and Safety regulations.
Ensure allocated equipment is safe to operate and all safety features are operational.
Ensure that all evident unsafe situations are reported, and attended to immediately.
Ensure familiarisation and compliance with all company policies, practises and procedures and the manufacturing protocol.
Follows safe workplace practices and can report workplace hazards
Hold a TeamConnect meeting with the team
Confirm team attendance and make the register for employees that are present and absent.
Make adjusment to coverage if needed due to absences
Participate and or identify non compliances to be addressed using the SGA process.
Application of manufacturing Excellence Methodology i.e. MECP, 20 keys.
Participate in all MECP activities
Ensure PPE compliance and provide necesseary PPE and tools such as gloves, earplugs and etc
Check the previous shifts reports
Check for unsresolved issues, incidents, delays, transfers, closing stock
Follow up on any outstanding tasks or pending decisions
Ensure that all stock from Production and Intrerbakeries is inspected for visible damages, Expiry date and weight
Ensure that all buyouts are received effectively
Ensure that bread received from production is counted accurately and agree with Slicing supervisors and Security and sign bread/tinkies transfer sheet
Communicate the expected buyout from other bakeries and plan accordingly such as splitting the duties amongst the loaders e.g. allocate loader that will offload, loading, emptying the cage, etc
Reduce and maintain write-offs and losses to a minimum and be able to explain stock variances above 0.03% per shift/per day
Ensure that BTS, additional and short loads are processed on daily basis
Ensure PODs are submitted on daily basis to settlements
In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
Skills Required
- Experience supervising dispatch or warehouse loading teams and allocating work
- Knowledge and application of FIFO processes and stock management SOPs
- Ability to verify orders, routes and trucks to ensure accurate loading and 100% departure time
- Conduct and complete stock reconciliations and explain variances above 0.03% per shift/day
- Lead TeamConnect meetings, training sessions and manage performance/discipline
- Familiarity with manufacturing excellence methodologies (MECP, 20 Keys) and SGA process
- Ensure health and safety compliance, PPE enforcement and reporting of unsafe conditions
- Maintain records: attendance registers, shift reports, POD submissions and transfer sheets
- Coordinate inter-bakery buyouts, offloading and loading logistics
What We Do
Our portfolio of iconic household brands is the vehicle for our mission. As one of Africa's largest listed FMCG manufacturers, our core business is ensuring these everyday foods and beverages nourish lives from the biggest cities to the smallest villages. Our iconic brands are well-known in South Africa, and our products cater for every meal and occasion. Our portfolio also includes leading brands in the home and personal care segments, and we have a growing presence in Africa. Our purpose is to nourish and nurture more lives every day. The Tiger Brands product range remain consumer favourites year-after-year including brands like Koo, Fattis and Monis, Jungle Oats, All Gold, Purity, Oros, Ingrams, Doom and Tastic Rice. Read our Privacy Policy here for when you share your contact information with us: https://www.tigerbrands.com/contact-us
