Desktop Trusted Advisor - CodeBlue

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Island View, Bay of Plenty, NZL
Remote
Junior
Digital Media
The Role
Provide proactive maintenance and support for client desktops, laptops and tablets; assist with technology roadmaps; troubleshoot Microsoft server technologies, networking, virtualization, security and mobile computing; collaborate with senior team members and mentor support growth.
Summary Generated by Built In

About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand
At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter.
As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the forefront provider of IT strategy, IT operations, business processes, and business intelligence for mid-sized New Zealand organizations and businesses.  The CodeBlue business unit employs 180 people across NZ and provides IT Managed Services to over 300 organisations nationwide. At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavor.

About the role
As a Desktop Engineer you will be assigned primary responsibility to proactively maintain and support CodeBlue client’s desktops, notebooks, and tablets as well as associated IT infrastructure and the end users of the devices. You will review customers’ on-going technology needs, assist in providing them with a technology roadmap, and support them in achieving their business objectives. 
To aid in your ongoing learning and development you will be mentored by more senior members of the team to learn new technical and business skills from other team members.

Skills & experience:

At least 2 years’ experience in technical support roles, preferably in a relevant service provider or integrator capacity, with knowledge of the following areas:

•    Microsoft server technologies including, Active Directory Services, Exchange, SQL Server
•    Good desktop and laptop deployment & support experience
•    Basic networking (LAN/WAN) experience, with knowledge of switching and routing technologies
•    Basic virtualisation & cloud computing experience
•    Understanding of firewalling & security principles & technologies
•    Mobile computing technologies

Benefits

  • Fully subsidised health insurance, including GP and prescription cover 
  • Long service awards

  • Enhanced leave entitlements including Birthday leave

  • Employee discounts across all FUJIFILM products 


This is an excellent opportunity to work for one of the world's leading innovators, so if you are interested in this opportunity, then please apply online.  Get in touch with us today!

Please note that applicants with the right to work in New Zealand will only be considered for this position!
 

Skills Required

  • At least 2 years' experience in technical support roles
  • Experience in a service provider or integrator capacity
  • Knowledge of Microsoft server technologies (Active Directory, Exchange, SQL Server)
  • Desktop and laptop deployment and support experience
  • Basic networking (LAN/WAN) knowledge, including switching and routing
  • Basic virtualisation and cloud computing experience
  • Understanding of firewalling and security principles and technologies
  • Familiarity with mobile computing technologies
  • Right to work in New Zealand (applicants must have work authorization)
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The Company
HQ: Ratingen
872 Employees

What We Do

Fujifilm has been evolving and transforming for more than 80 years. Building from our legacy of innovation in photographic film, today's Fujifilm is a technology company impacting the fields of healthcare, materials, business innovation and imaging. We will continue creating value from innovation, leveraging our advanced and unique technologies to solve social changes. We will never stop building our experience and expertise to transform ourselves and the world. To ensure a positive and respectful environment for all, we have established the community guidelines for participation: https://www.fujifilm.com/de/en/socialmedia/policy

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