Company Description
Title: Desktop Support
Location: Philadelphia, PA(On-site)
NOTE: Candidate should be very good in providing L2 support
Mandatory Skills:
Need Video Screened Candidate
IT support
Desktop Support
Service Desk
Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US.
The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.
The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team.
The Support Analyst will provide support to End Users on a variety of computing issues. Job Responsibilities and Functions·
Diagnose, resolve, and follow-up on issues relating to various user computing issues·
Provide technical support by phone, remote access, deskside, or site visits as required·
New hire device setup/Imaging· Experience utilizing ticketing systems·
Ensure tickets are accurately documented and resolved in accordance.
Device inventory management· Position may require working extended hours or occasional night/weekend as required·
Excellent communication skills both verbal and written·
Ability to multi-task in a fast-paced environment· Office 365 Productivity Tools·
VPN troubleshooting/connectivity· Mobile Device Support·
Follow client Compliance standards Preferred Qualifications:
1+ year(s) relevant technical field experience· Windows 10 support experience·
Prior Help Desk experience· Prior ticketing system experience, such as ServiceNow·
Ability to write clear, concise documentation· Ability to provide excellent customer service in person, over phone, through email,
and using remote tools Attributes for Success · Strong written and verbal communication skills·
Focus on customer service· Desire to work in a team environment· Strong work ethic·
Ability to balance workload while maintaining high standards ????????????????EUC L2 with Scripting experience must
Thanks &
Shankar, US IT Recruiter
ChabezTech LLC |
4 Lemoyne Dr #102, Lemoyne, PA 17043, USA
Email: shankar(at)chabeztech.com | www.chabeztech.com
Job Description
Title: Desktop Support
Location: Philadelphia, PA(On-site)
NOTE: Candidate should be very good in providing L2 support
Mandatory Skills:
Need Video Screened Candidate
IT support
Desktop Support
Service Desk
Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US.
The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.
The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team.
The Support Analyst will provide support to End Users on a variety of computing issues. Job Responsibilities and Functions·
Diagnose, resolve, and follow-up on issues relating to various user computing issues·
Provide technical support by phone, remote access, deskside, or site visits as required·
New hire device setup/Imaging· Experience utilizing ticketing systems·
Ensure tickets are accurately documented and resolved in accordance.
Device inventory management· Position may require working extended hours or occasional night/weekend as required·
Excellent communication skills both verbal and written·
Ability to multi-task in a fast-paced environment· Office 365 Productivity Tools·
VPN troubleshooting/connectivity· Mobile Device Support·
Follow client Compliance standards Preferred Qualifications:
1+ year(s) relevant technical field experience· Windows 10 support experience·
Prior Help Desk experience· Prior ticketing system experience, such as ServiceNow·
Ability to write clear, concise documentation· Ability to provide excellent customer service in person, over phone, through email,
and using remote tools Attributes for Success · Strong written and verbal communication skills·
Focus on customer service· Desire to work in a team environment· Strong work ethic·
Ability to balance workload while maintaining high standards ????????????????EUC L2 with Scripting experience must
Thanks &
Shankar, US IT Recruiter
ChabezTech LLC |
4 Lemoyne Dr #102, Lemoyne, PA 17043, USA
Email: shankar(at)chabeztech.com | www.chabeztech.com
Qualifications
Title: Desktop Support
Location: Philadelphia, PA(On-site)
NOTE: Candidate should be very good in providing L2 support
Mandatory Skills:
Need Video Screened Candidate
IT support
Desktop Support
Service Desk
Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US.
The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.
The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team.
The Support Analyst will provide support to End Users on a variety of computing issues. Job Responsibilities and Functions·
Diagnose, resolve, and follow-up on issues relating to various user computing issues·
Provide technical support by phone, remote access, deskside, or site visits as required·
New hire device setup/Imaging· Experience utilizing ticketing systems·
Ensure tickets are accurately documented and resolved in accordance.
Device inventory management· Position may require working extended hours or occasional night/weekend as required·
Excellent communication skills both verbal and written·
Ability to multi-task in a fast-paced environment· Office 365 Productivity Tools·
VPN troubleshooting/connectivity· Mobile Device Support·
Follow client Compliance standards Preferred Qualifications:
1+ year(s) relevant technical field experience· Windows 10 support experience·
Prior Help Desk experience· Prior ticketing system experience, such as ServiceNow·
Ability to write clear, concise documentation· Ability to provide excellent customer service in person, over phone, through email,
and using remote tools Attributes for Success · Strong written and verbal communication skills·
Focus on customer service· Desire to work in a team environment· Strong work ethic·
Ability to balance workload while maintaining high standards ????????????????EUC L2 with Scripting experience must
Thanks &
Shankar, US IT Recruiter
ChabezTech LLC |
4 Lemoyne Dr #102, Lemoyne, PA 17043, USA
Email: shankar(at)chabeztech.com | www.chabeztech.com
Additional Information
Title: Desktop Support
Location: Philadelphia, PA(On-site)
NOTE: Candidate should be very good in providing L2 support
Mandatory Skills:
Need Video Screened Candidate
IT support
Desktop Support
Service Desk
Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US.
The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.
The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team.
The Support Analyst will provide support to End Users on a variety of computing issues. Job Responsibilities and Functions·
Diagnose, resolve, and follow-up on issues relating to various user computing issues·
Provide technical support by phone, remote access, deskside, or site visits as required·
New hire device setup/Imaging· Experience utilizing ticketing systems·
Ensure tickets are accurately documented and resolved in accordance.
Device inventory management· Position may require working extended hours or occasional night/weekend as required·
Excellent communication skills both verbal and written·
Ability to multi-task in a fast-paced environment· Office 365 Productivity Tools·
VPN troubleshooting/connectivity· Mobile Device Support·
Follow client Compliance standards Preferred Qualifications:
1+ year(s) relevant technical field experience· Windows 10 support experience·
Prior Help Desk experience· Prior ticketing system experience, such as ServiceNow·
Ability to write clear, concise documentation· Ability to provide excellent customer service in person, over phone, through email,
and using remote tools Attributes for Success · Strong written and verbal communication skills·
Focus on customer service· Desire to work in a team environment· Strong work ethic·
Ability to balance workload while maintaining high standards ????????????????EUC L2 with Scripting experience must
Thanks &
Shankar, US IT Recruiter
ChabezTech LLC |
4 Lemoyne Dr #102, Lemoyne, PA 17043, USA
Email: shankar(at)chabeztech.com | www.chabeztech.com
Top Skills
What We Do
Chabez Tech is a fast growing IT services and software development firm providing services across several domains. Chabez Tech is headquartered in Pennsylvania with a client base all around the world. Chabez Tech provides a wide variety of IT services, Application development and IT solutions. We have an offshore hub for back end operations and support for clients all over the world.
We strongly believe in providing value to our customers by providing accurate and state of the art solutions. We are continuously keeping ourselves on cutting edge of the technology to provide best IT solutions. Business needs are changing rapidly in order to cope up with the ever changing technology we are always trying to reinvent ourselves. We are committed to address your needs with solutions that are highly reliable and scalable.
Chabez Tech always looks to develop out of the box solutions to run the business operations in much more efficient way. We strive to excel and focus on customer engagements so that we always exceed the expectations of our clients. Also provides innovative solutions so that our clients are leading the way and have a competitive advantage over others. We measure our success with the success of our clients.
Chabez Tech has a dedicated team which is expertise, has rich experience and strong knowledge amongst most of the domains. This perfect blend strives to work towards customer satisfaction and relationship with the clients. Our team works round the clock and available at your service 24/7. We have a passionate team which is always striving for customer satisfaction.
Chabez Tech is committed to provide high quality software and IT solutions for your needs. We have a created a place for us in this industry with a basket of existing Domestic and International projects. We are expertise in ERP, Application development, IT Training, DBA services, BPO services and other IT solutions.
